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Customer Feedback

"Just back from Val d'Isere and my week. It was fantastic and I would like to thank you for managing to get us the deal. I will definitely use Iglu again when the need arises and thank you for your efficiency and courtesy in all your dealings with me. My skiing mate Geoff and myself had a wonderful time in a lovely chalet and this was in so small part down to you getting us the deal you did. So thanks again and best wishes."
— Simon (March 2013)

"Just a quick note having just returned from an excellent week at Chalet Violetta in Avoriaz, to thank you for all your help and advice in getting us there!
You were very patient and helpful with all the possible variables during the initial booking period, and the holiday we finally settled on could not have been better. We had a great time — the chalet was perfect for what we wanted, really close to the slopes and having the four upstairs rooms worked really well. Masses of snow, but also plenty of sunshine, and our three-year-old granddaughter absolutely loved skiing down the mountain between our knees!"
— Valerie Gunn (Feb 2013)

"Just a quick note to say thanks to you and all your staff; Marjorie and I had a wonderful stay at the Hotel Del Viale in Courmayeur, Italy, it was very welcoming. We thoroughly enjoyed our visit to Italy and the accommodation with bathroom and great food and wine were very pleasant. We really loved the skiing and appreciated the picturesque village; we would be keen to return one day. Many thanks, greetings and a happy good bye."
— David Wolley (Jan 2013)

"My son and I have just returned from a week at Chalet de Verbier as recommended by David Elliott.
We had the best ski holiday ever! David gave us great advice and was extremely efficient in following through to secure the best location for us, despite it not being initially available, so please thank him from Jack, Matt and me. Everything was as David said — his knowledge and understanding of our requirements was spot on!
We'll be booking with you guys again — well done. With best wishes."
— Tony (Jan 2013)

"Just got back from holidays... Yes trip was fab. Hotel was awesome and location perfect. We may even be thinking of going back there again this Xmas for 2 weeks...
Thanks again for organizing transfers and all . Everything was brilliant!!!"
— Ann (Jan 2013)

"I booked a holiday at the weekend with one of your representatives — Laura Hester.
I just wanted to say how efficient, responsive and personable Laura was. Specifically she followed up on my e-mails, phone calls and was very helpful in the process of choosing and booking the right holiday. Congratulations Iglu, excellent. I am really looking forward to our family holiday."
— Steve Sedgwick (Jan 2013)

"We have just got back from our Christmas skiing holiday to Arinsal. Just to let you know that we had a fantastic time and are delighted for all you did for us.
Once again, thanks very much."
— Fred & Family (Jan 2013)

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What our customers say

"I was so impressed with the way Laura handled my initial call that as soon as I got home I decided to forget all of the other agents and companies and call her straight back and book the holiday.
Thank you again Iglu for being so user friendly and more importantly thank you to Laura for being such an asset to your company and the sales profession."