Cheap ski holidays in hundreds of ski resorts worldwide.
Very efficient professional service from Laura and Phil
Great service so far
Justin's advice was great, can't wait for February 16 now!
Hi We are very impressed with Nick who took our booking he knew the chalet and the are was helpful and efficient, excellent. We hope the chalet the food and service are on the same level thanks excellent
We have always used iglu for our ski trips. Great service and good value.
Richard was very knowledgeable and booking was very straight forward
Helpful advice and information when booking
Great website for finding holidays. Friendly and efficient staff. The consultant could have explained what I would receive by email and when to expect the invoice and etickets but perhaps he assumed that since I had used Iglu before, I would know. I did call the customer helpline to check timings of these but apart from that - great service.
Helpful and knowledgeable and you get a discount!
Dealt with Jim who was really great at getting back to me with all our queries etc. excellent service.
Mark dealt with my inquiry and I must say he was very professional and efficient. Mark took my booking and dealt with all the procedures that normally take forever when doing it yourself on-line. I would have no problem in recommending Iglu to all of my friends. Such a pleasant booking experience that only took a few minutes.
Always helpful, I have asked about 4-5 ski holidays over the last couple of weeks. could not in the end take them,but your staff never take the possition" oh no not him again"but are always possitive about the next. Going this weekend on one of your last minute deals,thank you.
Fantastic! Answered every single question I had in detail and found the best deal for the time of year. Communication between the Iglu team and myself was excellent.
No problems with booking through Iglu at all. The only issue was that there was no option of ski carriage on the Nielson charter flight (with Fly Be), which is somewhat of a disappointment when booking a skiing holiday!
Brilliant, did everything he could to find us a good deal and sent the options through to me. Gave me his direct number to call back and followed through on everything!
Efficient and polite staff .
ultimately it's down to the individual. On Saturday I spoke to a chap who was good. On Monday I spoke to a person who was excellent. Knew the resort, showed obvious enthusiasm, made sensible suggestions and listened carefully to my requirements. Nothing wrong with the person I some to on Saturday but a very different experience with a different person.
I've booked groups of 20 plus through Iglu for many years. They have always come up with good results and are thoroughly professional in what they do. I seldom bother to look elsewhere.
Harriet was very clear and very helpful
made a mistake with names on the booking but amended them quickly.
Very thorough and tolerant
I was asked to write a review for the holiday which I did some weeks ago and had 3 observations which I explained caused me concern.
I have not received a response from either IGLU or Ski Total to my observations which is very disappointing.
P Mc lenaghanOur response:Sir - sorry to read about your concerns. Whilst reviews submitted to our site (not those via Feefo) are typically intended for website publication rather than formal complaints, we do read all reviews and if there are issues we feel should be addressed, we'll place these in the hands of the tour operator.
In this instance, our review has been out of the office and has since identified your review. The concerns raised within will be subject to the tour operator's formal complaints process. We'll therefore be in touch again in due course with their response.Kind regards
A great way to book a holiday. Very easy and effortless
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"I was so impressed with the way Laura handled my initial call that as soon as I got home I decided to forget all of the other agents and companies and call her straight back and book the holiday. Thank you again Iglu for being so user friendly and more importantly thank you to Laura for being such an asset to your company and the sales profession."