Cheap ski holidays in hundreds of ski resorts worldwide.
Phil was Very helpful , efficient and patient .
I have used Iglu for many years. They give expert advice, are very friendly and patient. They offer excellent value for money, and do all the hard work for you. they are particularity useful for large group bookings. They stay open until late at night, which is useful if you need to talk at the end of the working day. I would highly recommend using them!!
very clear, very helpful, very efficient
The holiday was advertised at a specific price, and that was what I was told by the rep. But there were additional charges that were not explained to me on the phone so that when the invoice arrived, AFTER my deposit had been taken, there were unexpected charges. I was booking for a group of 4 and had already exp[lained the charges to the other 3, so it looked like I was going to have to make 3 embarrassing phone calls , but in the end the rep sorted it out for me.
I have used Igluski several times before, and you have always been my first choice for ski holidays but this has left a bad taste in my mouth.
We book with Iglu every year - fabulous service and knowledgable advice on resorts and accommodation - shame they don't offer a loyalty scheme though.
Excellent customer service displayed by Alex - very helpful and remembered me from my last booking. Did everything he could do to get me the best possible price.
I will definitely be contacting Alex again when I book my next skiing holiday.
Jake was very helpful from start to finish
I couldn't have asked for any more help. I'm so happy. Thank you for getting people that can do there jobs, and like it. Thank you.
nothing else to add
Great site, and Jake who dealt with my query was so helpful, and secured me a good deal thanks!
I was trying to fix up a holiday with diverse people scattered all over the place, different travel arrangements, alterations to sleeping arrangements etc. Adrian could not have been more helpful, coped with my incessant enquiries and delays.
This was really good service from Igloo. Please ensure that there is 1m of fresh powder on arrival. Thanks
Fast efficient service with good prices. Excellent so far.
The staff member listened to all my requirements and sorted things out smoothly and easily.
Harriet was knowledgable and patient whilst I was making this booking.
Richard Parkinson who assisted with our booking was brilliant, very helpful and quick to respond to questions, but at not point did I feel pressured.
Informed and helpful as ever.
I have nothing negative to say. We have booked with IGLU SKI now for 5 ski trips in a row. Don't even consider going anywhere else !
Good helpful efficient staff
Harriet responded with cheap prices quite quickly. When I phoned up to discuss with her she was not in at the time and a colleague passed on my query. This query was passed onto Harriet and she picked up my case. In some companies Harriet would have been side lined by her colleague.
Very helpful. knowledgeable and efficient.
Boyd was very quick and efficient.
Nice web site which allowed me to check info about chalets, search resorts or just get a list of possibilities from a vague search.
I don't expect there to be 24 hr lines, but it was nice to phone on Sunday and get to speak to someone who seemed to know what they were doing. Thankyou Richard.On 11-Aug-2015 the customer changed their rating and added:As above
Efficient professional service found exactly what I wanted at a very comets tube price so much nicer to talk to someone not just a computer
Damian James was very helpful, very polite and couldn't do enough to help. We were originally going to manage without using a package deal but are very pleased that we have arranged it through Iglu and feel that he did all he could to make the holiday break all we want it to be.
Very helpful and useful on phone. Thanks
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"I was so impressed with the way Laura handled my initial call that as soon as I got home I decided to forget all of the other agents and companies and call her straight back and book the holiday. Thank you again Iglu for being so user friendly and more importantly thank you to Laura for being such an asset to your company and the sales profession."