Helena was very helpful
The staff over the phone was excellent in helping me and my partner in choosing the right holiday. They was polite and even enjoyable in a sense on the phone as they treat you as fellow people other than just an unknown paying customer. I would highly recommend these for your winter breaks. 10 out of 10!
We were very pleased with the service we received when booking our holiday. Phil, who dealt with our request, was very helpful and knowledgeable, and managed to find us a great deal that suited all of our group of 8 (which anyone who's booked a group holiday will tell you is no mean feat!) We found the service to be much better than with some other ski tour operators we have used in the past and I'm sure that on the basis of this, we'll be coming back to Iglu Ski in future years.
I highly recommend IgluSki. So helpful. The lady who assisted me was lovely. The prices were so good and she was helpful in choosing with hotels and the best offers available!
Sorted everything for us in good time, and kept us informed.
We've booked our ski holiday with Iglu for several years. We've used several other companies in the past but since we started using Richard at Iglu we've would never use anyone else, he gives us an absolutely superb service every time.He's knowledgable, courteous nothing is ever to much trouble, he's always at the end of the phone with any queries. We do and will continue to use and recommend Iglu every time.
I would also say that we have had excellent chalet hosts,exceptional food catering on all our holidays. The supervisors in the resorts have also always been very helpful. Hoping that this is the same for our January 2017 holiday that we've booked just this week.
good individualised service
Very easy to book a large group of 16. Good job!
Adrian went above and beyond to help me book the chalet! He was a pleasure to work with!
Really good and relaxed conversations with good quality information provided. Richard clearly knows the destination resort too which adds some confidence. He was polite and courteous throughout and available at the times i wanted to make contact regarding the booking process and subsequent amendment
Richard was really helpful, called me back when he had the flight details and was really knowledgeable about the resort and the hotel
This is the second time I have used Igluski for arranging my groups skiing to Bulgaria.It really is an excellent service, very helpful with customer service...Boyd the operative at Igluski answered all my questions and negotiated a deal which all my group of 12 thought was excellent!..Thanks
I have used them several times and they are really helpful when arranging a group ski trip and seek out the best deals for your group. Adrian Scott is excellent.
Damian James was excellent: patient, well informed, very helpful & enthusiastic.
I have always had great service from IGLU SKI.
Excellent service. My sales consultant was Thomas. He really took the time to understand our family needs for our skiing trip. I would recommend iglu ski if you are looking for a a skiing holiday. Very knowledgeable and friendly staff. Thank You,
I called in response to an email advertising a ski trip that I was interested in. I explained what I wanted and a call back 5 minutes later delivered what I required at a cost I thought was really good. No unexpected additional costs and booking took no time at all. So far so good.
A very efficient and informative service
Great service! Very helpful and polite. Got the holiday booked in no time. Easy!!!
Chris Boyd was helpful without being pushy. He answered all questions promptly and honestly. I booked a ski holiday and will definitely use this company again.
Richard was so helpful.
Excellent customer service and their website is so easy to use
No pressure to buy and helpful information/ suggestions given
Will always use this company to book ski holidays
Very helpful sales people , quick and efficient with good advise
Very helpful pleasant and totally professional. Jake worked very hard to make sure we got the holiday we wanted and at the price we wanted to pay! Thank you Iglu Ski.On 08-Jul-2016 the customer changed their rating and added:One thing that really pleased me was that if Jake said he was going call back he did! Most important, really excellent customer service.
Really helpful advisor. Thank you!
Helena was incredibly helpful - thank you.
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