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97% of our customers give us good ratings (3268 reviews)
Date Product Score Comment
17-Aug-2015

Ski holidays in The Lodge in Val d'Isere.

Phil was Very helpful , efficient and patient .

17-Aug-2015

Ski holidays in Chalet Christophorus in Obergurgl.

I have used Iglu for many years. They give expert advice, are very friendly and patient. They offer excellent value for money, and do all the hard work for you. they are particularity useful for large group bookings. They stay open until late at night, which is useful if you need to talk at the end of the working day. I would highly recommend using them!!

17-Aug-2015

Ski holidays in Chalet Albona in St Anton.

very clear, very helpful, very efficient

17-Aug-2015

Ski holidays in Chalet Violetta in Avoriaz.

The holiday was advertised at a specific price, and that was what I was told by the rep. But there were additional charges that were not explained to me on the phone so that when the invoice arrived, AFTER my deposit had been taken, there were unexpected charges. I was booking for a group of 4 and had already exp[lained the charges to the other 3, so it looked like I was going to have to make 3 embarrassing phone calls , but in the end the rep sorted it out for me.
I have used Igluski several times before, and you have always been my first choice for ski holidays but this has left a bad taste in my mouth.

17-Aug-2015

Ski holidays in Club Med Arcs Extreme in Les Arcs 2000.

We book with Iglu every year - fabulous service and knowledgable advice on resorts and accommodation - shame they don't offer a loyalty scheme though.

17-Aug-2015

Ski holidays in Club Med Avoriaz in Avoriaz.

Excellent customer service displayed by Alex - very helpful and remembered me from my last booking. Did everything he could do to get me the best possible price.
I will definitely be contacting Alex again when I book my next skiing holiday.

16-Aug-2015

Ski holidays in Club Med Arcs Extreme in Les Arcs 2000.

Jake was very helpful from start to finish

16-Aug-2015

Ski holidays in Hotel Nordic in Soldeu el Tarter.

I couldn't have asked for any more help. I'm so happy. Thank you for getting people that can do there jobs, and like it. Thank you.

16-Aug-2015

Ski holidays in Clotes Apartments in Sauze d'Oulx.

nothing else to add

16-Aug-2015

Ski holidays in Ski Inclusive -Village Club du Soleil in Flaine.

Great site, and Jake who dealt with my query was so helpful, and secured me a good deal thanks!

16-Aug-2015

Ski holidays in Chalet Alpenland in Lech.

I was trying to fix up a holiday with diverse people scattered all over the place, different travel arrangements, alterations to sleeping arrangements etc. Adrian could not have been more helpful, coped with my incessant enquiries and delays.
This was really good service from Igloo. Please ensure that there is 1m of fresh powder on arrival. Thanks
David

14-Aug-2015

Ski holidays in Chalet Oxalys in Meribel.

Fast efficient service with good prices. Excellent so far.

13-Aug-2015

Ski holidays in Chalet Violetta in Avoriaz.

The staff member listened to all my requirements and sorted things out smoothly and easily.

13-Aug-2015

Ski holidays in Ski Inclusive -Village Club du Soleil in Flaine.

Harriet was knowledgable and patient whilst I was making this booking.

13-Aug-2015

Ski holidays in Chalet Motxo in Soldeu el Tarter.

Richard Parkinson who assisted with our booking was brilliant, very helpful and quick to respond to questions, but at not point did I feel pressured.

13-Aug-2015

Ski holidays in Chalet Violetta in Avoriaz.

Informed and helpful as ever.

13-Aug-2015

Ski holidays in Chalet Cascades in Courchevel 1650.

I have nothing negative to say. We have booked with IGLU SKI now for 5 ski trips in a row. Don't even consider going anywhere else !

12-Aug-2015

Ski holidays in Chalet Hotel Breithorn in Champoluc.

Good helpful efficient staff

12-Aug-2015

Ski holidays in Hotel Patagonia in Arinsal.

Harriet responded with cheap prices quite quickly. When I phoned up to discuss with her she was not in at the time and a colleague passed on my query. This query was passed onto Harriet and she picked up my case. In some companies Harriet would have been side lined by her colleague.

11-Aug-2015

Ski holidays in Hotel Evaldo in Arabba.

Very helpful. knowledgeable and efficient.

11-Aug-2015

Ski holidays in Chalet Anais in Val Thorens.

Boyd was very quick and efficient.

11-Aug-2015

Ski holidays in Chalet L'Alpicois in La Plagne.

Nice web site which allowed me to check info about chalets, search resorts or just get a list of possibilities from a vague search.
I don't expect there to be 24 hr lines, but it was nice to phone on Sunday and get to speak to someone who seemed to know what they were doing. Thankyou Richard.

On 11-Aug-2015 the customer changed their rating and added:
As above

11-Aug-2015

Ski holidays in MPM Hotel Guinness in Bansko.

Efficient professional service found exactly what I wanted at a very comets tube price so much nicer to talk to someone not just a computer

10-Aug-2015

Ski holidays in Hotel Gustavia in Chamonix.

Damian James was very helpful, very polite and couldn't do enough to help. We were originally going to manage without using a package deal but are very pleased that we have arranged it through Iglu and feel that he did all he could to make the holiday break all we want it to be.

10-Aug-2015

Ski holidays in Chalet Hotel Les Anemones in Courchevel 1850.

Very helpful and useful on phone. Thanks

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What our customers say

"I was so impressed with the way Laura handled my initial call that as soon as I got home I decided to forget all of the other agents and companies and call her straight back and book the holiday.
Thank you again Iglu for being so user friendly and more importantly thank you to Laura for being such an asset to your company and the sales profession."