Really helpful and prompt in responses.
Very helpful even when I kept changing what I wanted
Some of the party when calling Iglu to leave their deposits, were told only the lead person could make deposits. They did get it resolved. Overall though as party leader the response to emails was quick and informative. Staff were polite and informative.
Good and efficient service re booking.
however we were glad that we noticed that the airport of arrival was down as Gatwick... not near the French Alps. BUT a quick phone call rectified the matter and we are landing at Grenoble!!
Adrian Scott's endless patience has been really appreciated and helped us to organise what looks like a fantastic trip.
Couldn't have done it without him. Since my friend has always booked with him specificially, going forward I would always contact him first to organise my ski trips.
Very helpful and friendly on the phone, prompt reply to e mail. open out of office hours too!
Excellent service from Pete
Jim was very helpful and accommodating!!
Very knowledgeable responses from Jim. He knew what he was selling. I went to Igluski because Inghams would not answer their telephone.
Excellent service from Thomas at Iglu ski, very helpful and knowledgable, a real pleasure to deal with.
service was courteous & efficient relating to a very late booking
Dealt with a guy called Michael, extremely helpful & friendly throughout booking
Helpful, cheerful service. Booking was organised in a prompt and efficient way.
Brilliantly helpful from start to finish
Helpful, efficient and easy to contact.
Generally good, though a couple of minor errors on the final invoice such as my son being titled Mrs instead of Mr..!! Otherwise good knowledge of the area where I was booking into etc
extremely helpful including ringing back after checkimg further info
Very helpful polite staff who were quick to respond to queries. Excellent price too
For the second year, all the pain of searching for the perfect holiday taken away. The knowledgable sales staff make the process so easy from start to finish.
Jake was very knowledgeable about the resort and what would best suit our party's requirements
I have now used Iglu several times for booking a group ski holiday. Christian is a great help, he understands the needs of the group and always comes up with viable suggestions. Christian will be our first port of call for next time
Easy to understand website with appropriate search & filter - great follow up; both professional & efficient by Richard
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