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Professional, friendly efficient service - our group booking was held for 24 hours to ensure that everyone was happy with the arrangements and was then completed very easily - well done!
Extremely helpful and responsive.
The sakes rep I dealt with was very helpful and facilitated me with all info i needed. Very happy & excited customer.
I was very impressed with Dave Elliott who I have used before. He knows his stuff and has a good bedside manner. Rex Howling
Always been happy with this company, used over and over again. Polite staff, not pushy but efficient .
Excellent attention from Adrian.
Spoke to Adrain and he helped to sort the skiing holiday without fuss. Very professional. Thanks
the first person we spoke to didn't really understand what we were looking for, then my wife made an enquiry and we started to deal with some one else who did. have booked through iglu ski before and find it one of the better site for seeing what all the companies have to offer
Very pleasant experience. Thomas was very helpful, polite and knowledgeable.
very helpful chap on the phone, web site could be better as could not book on line
Up to now , excellent correspondence and service !
Representative I spoke to was very helpful and polite. Would recommend using the service, however my name has clearly been spelt incorrectly on a form somewhere as it's coming up with Alexandre as opposed to Alexander. I hope this doesn't cause any problems with the flights.
cynthia has been a superstar
The agent Adrian Scott was most helpful, called me back several times sorting out the detail and the reason he got my order was that he obviously had the authority to negotiate on price and got the best deal for me and my party.
Very speedy responses to email, great!
Seemed very knowledgable...it remains to be seen whether the reccommendation of an "in house" chalet was the right choice!
Nick Heriot-Hill was extremely well informed and quickly understood our requirements and found exactly what we wanted.
Our booking was quick and dealt with efficiently. Very prompt response to our e mail.
Just one observation on payment which is having paid 30 percent deposit the remainder has to be paid almost three months in advance which in our opinion is far to early.
We have been renting propery in the alps for the past 20 years and in many cases final payment is only 4 weeks in advance and occasionally 8 weeks.
You might consider a change in future years as this will put some people off using you.
Just booked our 2015 snowboarding holiday to les deux alpes, for what I can only describe as the bargain of the century! Our booking rep (Adrian Scott. Aka "Scott") was outstanding, he gave us all the information we could possibly have needed without sounding like he was trying to up his commission by selling us something we didn't want.
Christian Boyd and Adrian Russell found exactly what I wanted (and I had strict criteria!), they were very quick, phoned back when they said they would, kept me fully informed by email as well, made my part very easy (organising for 15 people) and gave me a fair price.
I will always use Iglu and can't recommended these two guys highly enough.
Nice to speak to someone friendly...found a few minor errors on the confirmation but these were sorted quickly. Now, can't wait to find out whether the holiday will match-up to description! :-)
Excellent response time to
Richard was very helpful and not pushy
The service was very professional and they attended to my needs
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