Justin was extremely knowledgeable and helpful. Pricing fair.
Alex did a cracking job, despite the challenges the integration of a new paymne t systeme gave
Helena was friendly and extremely helpful. She even gave merge good news that we had a cheaper flight option.
understood my requirements and found a suitable holiday
Easy to book, great customer service and good price.
good patient service and got me the best deal!
Mark the advisor on the pbone was excellent, incredibly helpful. Your website is very good. It could be improved by adding more filters such as ski to door, permanent snow. There were others but would need go look at site agai to remember
brilliant customer service and quick email replies from Justin!
Please see the email I sent to you on 7/10/16 at 20.12.
My initial contact was not as good as my follow up contact with Alice. She understood that I was trying to organise a short trip as a single traveller and came up with exactly the skitrip that suited me. She was extremely helpful.
I would recommend Iglu Ski to others and use again myself.
Courtney was great, she should have a pay rise
Very good Damien was terribly helpful , he had good knowledge of the area and hotel.would definitely recommend.On 07-Oct-2016 the customer changed their rating and added:As Bove
Excellent help in choosing the resort, finding out more details from Neilson and then booking the trip. Great company to deal with.
Nice guy that I dealt with, no pressure from him and he did exactly as I asked.
Christian was a great help and came back to us with a number of good options. Great with following up and actioning requests also! Would use again next year, easier than conducting own search!
Always keen to accommodate, nice people and good holiday packages. A little to keen to ask for money though, even when you have not yet 100% decided on a holiday.
Ned is a pro
Spoke to Nigel who was very helpful and provided plenty of information to ensure that we chose a holiday which suited our party of 4. Soon after he sent through confirmation of our booking with all the details so all in all, very satisfactory.
There was always someone available to talk to (even late evening at the weekend) and the advice and service that was given was great. Thanks Iglu!
I was very impressed with Jake who went the extra mile to research & ensure the property were available and the prices were correct. We booked pretty well immediately. An excellent service. Very many thanks.
excellent service , very helpful. all extras sorted out for us.
Friendly and knowledgeable but can sometimes be a little vague on pricing of extras and offers until the final calculation is made. Very good that the named individual will return calls to you after doing research, and that they give you a direct line for follow up calls straight to them
I was in touch with three ski companies but went with Iglu because Emma was by far the most friendly sales person and also quick and easy to work with, which was especially important as I was making these phone calls in my lunch breaks and couldn't be dealing with pushy annoying salesmen more interested in selling a holiday than finding you the right one!!
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