98% of all our customers have given us a good rating (5150 reviews)

Date Product Score Comment
19 Sep 2013 Ski holidays in Chalet St Lukas in Mayrhofen. Excellent
Everything was great. Thomas Moulton took time to find me a great deal and kept me informed of progress. My only minor issue was that you use a group email id which meant that my emails to Thomas were not read. Apart from that all good and looking forward to the slopes
19 Sep 2013 Ski holidays in Les Jardins De La Balme in Val d'Isere. Excellent
Very efficient and very helpful. Now for some good snow!
19 Sep 2013 Ski holidays in Chalet La Ferme in Alpe d'Huez. Excellent
Ned was very efficient and friendly
18 Sep 2013 Ski holidays in Font D'Argent in Pas de la Casa. Excellent
I found Paul very informative and helpful with my search for a ski holiday for 2 families.i would def use iglu again many thanks
18 Sep 2013 Ski holidays in Chalet Chanrossa in Courchevel 1650. Good
Very pleasant customer service. I was disappointed I could not book online however, like some of their rival companies (alpine elements etc.)
18 Sep 2013 Ski holidays in Chalet Caron in Val Thorens. Good
The service was excellent. The only thing that did annoy me was not being told that the flights that come included in the original price are at extremely unreasonable times.

Only after collecting all the money from the party and saying we wanted the chalet did i find this out and you inevitably creamed another 20 quid off each of us for flights that don't require a transfer pick up at 3.30 in the morning. Would have been a lot better to be upfront about the two options when we were discussing all the options. Thanks.
18 Sep 2013 Ski holidays in Chalet Louisa in Zermatt. Good
Sales man Ned was very good and had good knowledge. Unfortunately When i received the confirmation letter there were a lot of mistakes however these were amended and the confirmation resent.
18 Sep 2013 Ski holidays in Chalet Anita in Zermatt. Good
Friendly and informative.
17 Sep 2013 Ski holidays in Chalethotel L'Aiguille Percée in Tignes Le Lac. Good
Great help and swift response for all enquiries from Adrian.
16 Sep 2013 Ski holidays in Chalet L'Hermine in Les Gets. Excellent
Nigel O'Connell was a fantastic contact at Iglu Ski. He was very helpful, replied with all information quickly and suggested chalets that really fitted what we were looking for. It's been very easy to book the holiday and I'm looking forward to March!
15 Sep 2013 Ski holidays in Club Hotel Les Christelles in Les Menuires. Excellent
They gave us a good price and promptly corrected an error that was made in the booking
15 Sep 2013 Ski holidays in Chalet Marcel in Les Arcs. Poor
I initially rang up for a price on a skiing holiday. The first person I spoke to "Tom" sounded like he couldn't wait for me to get off the phone. I found him unhelpful however he eventually quoted me a price on a holiday of £5500. I told him I needed to consult with the rest of th party and ring back. Whn I rang back and spoke to another person "Ned" who was a lot more helpful he stated that Tom had actually misquoted me and not given me a price that included flights. I spent over an hour on numerous calls to Iglu while they determined the correct quote for my holiday. I did book the holiday but I am really unimpresse with the level of customer service I received from the original call handler.
15 Sep 2013 Ski holidays in Chalet Karin in Arabba. Good
Helpful telephone conversation and easy booking.
15 Sep 2013 Ski holidays in Chalet Tichot in Tignes Val Claret. Excellent
Helpful, friendly, kept up to date on progress.
15 Sep 2013 Ski holidays in Chalet Hotel Les Cimes in Alpe d'Huez. Good
Prompt response. Helpful member of staff.
14 Sep 2013 Ski holidays in Hotel Reisinger in Hinterglemm. Excellent
Nick Herriot Smith was helpful, polite, patient, honest and pro-active.
14 Sep 2013 Ski holidays in Chalet Hotel Montpelier in Verbier. Good
online site good.telephone service good. Disapointed and suprised when told Ski Club of GreatBritain 5% discount advertised did not apply to my booking--though this was not mentioned anywhere on your site
14 Sep 2013 Ski holidays in Chalet Hotel Ambassador in Saas Fee. Excellent
Tom was very very helpful
14 Sep 2013 Ski holidays in Gasthaus Pramstraller in Mayrhofen. Good
am pleased with service provided
14 Sep 2013 Ski holidays in Chalet Hotel Rosset in Tignes Le Lac. Excellent
So far so good....
14 Sep 2013 Ski holidays in Chalet Marilyn in Tignes Le Lavachet. Good
Adrian was helpful. Overall good service
13 Sep 2013 Ski holidays in Chalet Hotel Montpelier in Verbier. Good
They made it quite simple for me and helped with the questions I asked
13 Sep 2013 Ski holidays in Villa Alpin in Borovets. Excellent
Good service
13 Sep 2013 Ski holidays in Chalet Bonnevie in Val d'Isere. Excellent
Was actually incredible and easy to use . My trip advisor Tom gooding was amazing and helpful with everything, explaining all the details within the holiday.
12 Sep 2013 Ski holidays in Chalet Maximillian in Les Arcs. Good
Very helpful !