Cheap ski holidays in hundreds of ski resorts worldwide.
The guy I booked my holiday with over the phone was excellent very clear & helpful.
Good information & speedy call back
When the holiday was booked and paid for it was as if no one wanted to help with any inquiries and was very difficult to get through to anyone ! Especially jake who I booked with !!Our response:Sir - I am sorry that you have found it difficult to speak with our team. Both our sales department and our aftersales department are open 7 days a week and into the evening.
With that in mind, not all members of staff are available throughout opening hours, though someone will be in the office that can assist with your queries.Kind regards
Great service !
We booked our holiday with mark Francis.
He was very professional and knowledgeable and friendly at the same time.
He was able to give us advice as to which chalet he would recommend, and booked us in efficiently, with additional advice for ski hire and lift pass acquisition.
Overall, very impressed with the service from mark.
Extremely helpful and efficient service. Easy to use website with excellent layout and information, very user friendly. Thank you to Jim for his kind attention with our booking.
The person that took my order was extremely helpful however subsequent dealings have been less impressive. I asked about ski lessons and was told to look on line, then after an email (as I needed help,) I was told to look at ski Olympics website. They do not provide ski lessons.
Very helpful and will use again.
Brilliant service from Mark. Everything was booked and sorted instantly. Can't wait to go on holiday now! Thanks
Phil was most helpful in working with me with reference to booking this holiday!
Service from Thomas Moulton was again exceptional
Elliot was very helpful and informative.
I recently booked a holiday with Igluski. We confirmed details and price, they took my credit card details and said I would receive an email confirmation. About 20 minutes later, after I had confirmed everything with my fellow travellers, Igluski called me back to say they couldn't do the holiday at that price and increased it by £148.
Harriet was very engaging and did everything possible find me a ski holiday at short notice. She listened to my requirements and was knowledgeable on the resorts and explained my options clearly. She was friendly and obviously enjoyed her job.
Jake was fantastic, really attentive, called me back when system slow and doubled checked the answers of my questions, really pleased.
have used Iglu before and standard is always the same, good.
Easy booking on a Sunday morning
Knowledgable helpful staff, prompt service - but could be improved if potential holiday booking could be reserved, if only for a couple of hours. I lost one booking when an operator failed to call me back re an enquiry over availability of flight from Birmingham instead of London.
Very helpful and efficient.
The person I spoke to was extremely helpful and found the sort of holiday I was looking for within my budget.
Damian was ace! Excellent customer service - very efficient and very friendly
helpful and extremely patient!!
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"I was so impressed with the way Laura handled my initial call that as soon as I got home I decided to forget all of the other agents and companies and call her straight back and book the holiday. Thank you again Iglu for being so user friendly and more importantly thank you to Laura for being such an asset to your company and the sales profession."