Cheap ski holidays in hundreds of ski resorts worldwide.
polite, knowledgeable and efficient service as always.
The operator was helpful and polite. The holiday I wanted was booked without problems and the information emailed promptly.
good friendly service, reasonable knowledge of the holiday product and options contained therein
The booking was tortuous. The lady who took the booking got my credit card details wrong consistently and also failed to take down my email address correctly despite me spelling it out phonetically. Having made the booking I was then informed that the hotel was actually full. Rather than deal with the issue directly I was then passed onto the organising agent. Not good.Our response:Sir - We're disappointed to read about your experience on this occasion and addressed how we can help our staff in these circumstances.
I acknowledge that it is best that we offer our assistance when a change to your holiday has been made by the tour operator as was the case in this instance and I am sorry that usual protocol was not followed.Kind regards
mark was helpful and comprehensive in his advice and assistance. a big thank you to him.
Forbes was a nice guy who responded quickly, accurately and honestly to my enquiry, and went the extra mile to look after us. Pin a medal on him...!
Friendly and efficient. Flexible whilst I had to round up all my party to commit to the chalet. Well informed on what he was selling. Have used before and would use again.
Booked a really good half board hotel in Soll Austria for great price per person. Iglu were the only Company to find a hotel able to provide a single room for a third person on our trip. All booked and confirmed in no time at all. Well done.
Extremelly helpful and understanding off my needs
Could not be more helpful at getting exactly what we wanted. Gave out direct phone numbers so a very personal service.
Helpful staff and email responses
Lucille was absolutely brilliant
very helpful and didn't push me to book anything.
The website is easy to use, so we found what we wanted
then Lucille trumped herself by getting us a better deal so we're over the moon
Good friendly quick Service that was very informative
brilliant as ever.
Good, Quick, No fuss, Right price. (However yet to see tickets)
Clear comprehensive and helpful advice.
Great service. Agent took time to look through options with us.
Had to book by telephone and booking was extremely quick and efficient, late on a Friday night. Could not book by Internet.
On the negative side, I did not receive any details until Sunday and was worried that my booking had not been processed. However, I then received all details by email and my booking was confirmed and what was agreed over the phone.
the guy on the phone was very helpful and polite
Clear precise explanations to my questions
Prompt efficient and friendly
Lucy was great !!!
This is the first time I've used Iglu Ski. I was very impressed with the knowledge of the resort & chalet hotel shown by Adrian Scott. He was extremely helpful & professional.
The guy that I spoke to listened to all my needs and requirements and came back work perfect options that eventually led to a sale. This is the true value of igluski, as I was unable to find this information by solely using the site.
You do not currently have any holidays in your shortlist.
You currently have in your shortlist.
AAA Large Online Travel Agent of the Year 2013