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97% of our customers give us good ratings (1725 reviews)
Date Product Score Comment
09-Sep-2014

Ski holidays in Hotel Alpenland in Niederau/Oberau.

info not always avail. re smaller resorts

09-Sep-2014

Ski holidays in Park Hotel Beausite in Zermatt.

Good information and no pushy sales. Always use iglu for my ski holidays now.

08-Sep-2014

Ski holidays in Sunstar Alpine Hotel Arosa in Arosa.

Very helpful company. We needed extra single rooms for our skiing party in Switzerland next year. Inghams told us it was not possible but Igluski helped to make a special request and got it all organised.
We are very pleased with the company.

08-Sep-2014

Ski holidays in Lodge Le Cret in Les Deux Alpes.

Like the laid back approach.

07-Sep-2014

Ski holidays in Hotel Tirolerhof in Niederau/Oberau.

two years ago I used iglu ski and enjoyed there holiday which was offered to me as a late booking. and that's why I have booked through iglu ski once more.

06-Sep-2014

Ski holidays in The Lodge in Val d'Isere.

Our customer service rep. showed total patience and offered good commentary and advice. He knew the resort and this was very helpful.

06-Sep-2014

Ski holidays in Chalet Natalia I in Meribel-Mottaret.

nigel was very helpful and knowledgeable.

05-Sep-2014

Ski holidays in Hotel Hermitage in Sauze d'Oulx.

Always helpful even if the question falls outside their remit. Have used Igluski several times over the last few years, and will no doubt be my first port of call when considering the next one.

05-Sep-2014

Ski holidays in Chalet Chanterelles in La Plagne 1800.

Straightforward, professional service, well done IgluSki!

05-Sep-2014

Ski holidays in Chalet Sarsonnet in La Plagne 1800.

I dealt with Scott who was both helpful and efficient. I have booked through Iglu before and will do so again.

05-Sep-2014

Ski holidays in High Country Inn in Banff.

very friendly and helpful. seemed to know a lot about the different ski resorts

04-Sep-2014

Ski holidays in Clubhotel Morgan in Risoul.

All Ok no issues.

04-Sep-2014

Ski holidays in Chalet Cote D'Arlin in Meribel.

Nigel was helpful!

04-Sep-2014

Ski holidays in Chalet Anne-Marie in Tignes Le Lac.

Ned was efficient, clear and very polite.
The phone was answered very quickly when i had a query (less than 2 rings).

Fantastic service - Thank you

04-Sep-2014

Ski holidays in Chalet La Foret in La Plagne 1800.

An excellent service providing me with all the information I required

Thank you!

04-Sep-2014

Ski holidays in Chalet Maryse in Val Thorens.

Personal and helpful service.

03-Sep-2014

Ski holidays in Chalet Rayon De Soleil in Val Thorens.

very efficient until booking made and deposit taken.. since then emails not being responded to..

Our response:


Thank you for letting us know about your experience. I have to assure you that it is highly unusual that we would not reply to an email. I checked our system and the last email we received from you was sent on 1 September. Please send emails regarding to your booking to customercareski@iglu.com and we will be able to help.

Thank you and kind regards,
Linda Kovacs
Head of Customer Services

03-Sep-2014

Ski holidays in Club Med Cervinia in Cervinia.

Christian has been very helpful and informative. Very patient when making changes to the booking.

03-Sep-2014

Ski holidays in Hotel Angerer Alm in Hochgurgl.

Friendly, knowledgable and efficient service.

03-Sep-2014

Ski holidays in Belvedere Hotel in Grindelwald.

But the hotel in Grindelwald cannot find the booking so please send them an email!

On 03-Sep-2014 the customer changed their rating and added:
Good website

02-Sep-2014

Ski holidays in Chalet Cascades in Courchevel 1650.

Nothing was a problem.

01-Sep-2014

Ski holidays in Chalet Lucaval in Val d'Isere.

Nick was. Extremely helpful and tried to meet my criteria and I was able to book two Ski holidays!!! Jan.

01-Sep-2014

Ski holidays in Chalet Rosmarie in St Anton.

Helpful and patient !!

01-Sep-2014

Ski holidays in Hotel Les Aiglons in Chamonix.

Hans was our operator, the gentleman on the phone!, he was very helpful 10 out of 10

01-Sep-2014

Ski holidays in Montana Lodge in Morzine.

James was really helpful and polite. His knowledge was great and he made booking easy.

Book with Confidence. We are ATOL Holders and members of ABTA for your financial protection.
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