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97% of our customers give us good ratings (2232 reviews)
Date Product Score Comment
12-Dec-2014

Ski holidays in Hotel Gran Bosco in Sauze d'Oulx.

ned muir returned phone call and sorted out are hoilday immediately excellent service

12-Dec-2014

Ski holidays in Chalet Annina in Tignes.

This Company offered us a good ski package at a good price and eventually we got it booked. The service was good in part however the process was arduous and more difficult that it should have been. Having initially looked at what was available on their website, I then rang them for more information. Even though the website said some chalets were available, their customer services told me they actually weren't. However, they offered me a few alternatives that didn't appear on their website. I then had an email from 2 different agents asking me if I had had any further thoughts about them. By this time I had decided to book one of their chalets and emailed both agents telling them that, and asking if one of them could contact me to confirm the booking. Although this was over a weekend and one of the agents said they were working all weekend I had no response. I was abroad at the time and not able to phone so on Monday morning I rang them to be told the accommodation I wanted had gone. This was very disappointing. They then offered me even further accommodation that was available and not on their website, and eventually we got it booked. I also had to ask them 2/3 times to confirm the answers to questions I had asked them, relevant to the booking. So although I am now happy with the accommodation we have booked and the price, the process was arduous and a bit of 'the left hand not knowing that the right hand was doing'. If you book with this company do it by phone as they are not very quick to respond to email.

12-Dec-2014

Ski holidays in Chalet Elodie in Meribel-Mottaret.

I dealt with Mark Francis who was so fantastic to deal with, he was very friendly, knowledgeable and helpful. I look forward to making my next booking with him.

11-Dec-2014

Ski holidays in Chalet Hotel Moris in Val d'Isere.

Very professional and informed service that was able to offer discount over and above primary supplier.
Fast and efficient email confirmation received post booking.

11-Dec-2014

Ski holidays in Tunturi Hotel Suites in Saariselka.

Hi, I recently booked a weeks ski trip with Igluski. Usually I am a bit sceptical of booking holidays with companies I haven't booked with before but = I was really impressed with the service from Nigel Occonnell who was able to answer all my questions and was very helpful regarding the booking. I felt we have got a bargain ski holiday and I did a lot of searching for deals and am very much looking forward to the trip and taking part in some additional outdoor activities that Nigel sent through a list of to choose from. kate

11-Dec-2014

Ski holidays in Chalet Markus in St Anton.

The customer service I recieved was very good and replied to me very quickly would def use again

11-Dec-2014

Ski holidays in Chalet Naomi in Alpe d'Huez.

great customer service

10-Dec-2014

Ski holidays in Julie's Haus in St Anton.

Extremely helpful & friendly adviser. Did what he said he would do, when he said he'd do it. Great service.

10-Dec-2014

Ski holidays in La Riviere Apartments in Chamonix.

friendly and efficient service. used iglu before - will do it again.

10-Dec-2014

Ski holidays in Chalet Renod in Val Thorens.

Really helpful advice and quick to find what we wanted. Nearly always able to contact person dealing with our enquiry.

10-Dec-2014

Ski holidays in Chalet Philippe in Alpe d'Huez.

I use Iglu for most of my ski holiday bookings, usually two trips a year with group numbers ranging from 4 to 24. Never had a problem.
Thanks,
Chris

10-Dec-2014

Ski holidays in Club Med Val Thorens Sensations in Val Thorens.

Great service, really friendly and easy to deal with.

10-Dec-2014

Ski holidays in Manzano Apartments in Pas de la Casa.

Ian was extremely helpful and pleasant. Made life a lot easier!

09-Dec-2014

Ski holidays in Chalet Soldanella in Selva.

First class service and a great deal offered .Recommend this company very highly .

09-Dec-2014

Ski holidays in Hotel Aalborg in Les Deux Alpes.

Tom was very helpful and provided the service that he said he would.

09-Dec-2014

Ski holidays in Chalet Apartment Chamois in Meribel.

Good service and quick , too

09-Dec-2014

Ski holidays in Spa Hotel Strass in Mayrhofen.

Ian was vey knowledgable and really helpful.

08-Dec-2014

Ski holidays in K5 Hotel in Levi.

Superb service. Answered all my questions. Wasn't in the least bit pushy, was patient.. and well just fantastic.
Also anticipated from what I'd said about hiring only one set of skis, and called back to remind me to book my skis onto the plane. Can't get better service than that now can you...

08-Dec-2014

Ski holidays in Hotel Lion in Bansko.

Friendly efficient service, great price on holiday package booked

08-Dec-2014

Ski holidays in Chalet Arktic in Tignes Le Lac.

Very helpful, patient and able to assist with my needs. The choices they provided were very good (having spoken to friends who go to the area) and locations and opinons very clear.

08-Dec-2014

Ski holidays in Chalet Hotel St.Christoph in St Christoph.

Very good website ,Jason was very helpful with our booking

07-Dec-2014

Ski holidays in Chalet La Breche in Alpe d'Huez.

All round good experience, from the moment I made an initial enquiry through to the booking process - all elements were extremely well handled.

We'll be coming back again.
Thank you.

07-Dec-2014

Ski holidays in Hotel Bel'Alpe in Morzine.

Great Service

07-Dec-2014

Ski holidays in Hotel Central in Saalbach.

Hassle free, great service. Will be recommended.
Many thanks.

07-Dec-2014

Ski holidays in Hotel Victoria in Borovets.

Very helpful, friendly and efficient.

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