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97% of our customers give us good ratings (2097 reviews)
Date Product Score Comment
20-Nov-2014

Ski holidays in Villa Cary Hotel in Sauze d'Oulx.

polite, knowledgeable and efficient service as always.

20-Nov-2014

Ski holidays in Ski Inclusive- Hotel Euro Esqui in Soldeu el Tarter.

The operator was helpful and polite. The holiday I wanted was booked without problems and the information emailed promptly.

20-Nov-2014

Ski holidays in Chalet Hotel Champs Avalins in Val d'Isere.

good friendly service, reasonable knowledge of the holiday product and options contained therein

20-Nov-2014

Ski holidays in Grand Hotel des Thermes in Brides Les Bains.

The booking was tortuous. The lady who took the booking got my credit card details wrong consistently and also failed to take down my email address correctly despite me spelling it out phonetically. Having made the booking I was then informed that the hotel was actually full. Rather than deal with the issue directly I was then passed onto the organising agent. Not good.

Our response:
Sir - We're disappointed to read about your experience on this occasion and addressed how we can help our staff in these circumstances.

I acknowledge that it is best that we offer our assistance when a change to your holiday has been made by the tour operator as was the case in this instance and I am sorry that usual protocol was not followed.

Kind regards

Peter

19-Nov-2014

Ski holidays in Lodge Le Cret in Les Deux Alpes.

mark was helpful and comprehensive in his advice and assistance. a big thank you to him.

19-Nov-2014

Ski holidays in Le Chamois d'Or in Val d'Isere.

Forbes was a nice guy who responded quickly, accurately and honestly to my enquiry, and went the extra mile to look after us. Pin a medal on him...!

19-Nov-2014

Ski holidays in Chalet Perce Neige in Avoriaz.

Friendly and efficient. Flexible whilst I had to round up all my party to commit to the chalet. Well informed on what he was selling. Have used before and would use again.

19-Nov-2014

Ski holidays in Landhaus Modlinger in Soll.

Booked a really good half board hotel in Soll Austria for great price per person. Iglu were the only Company to find a hotel able to provide a single room for a third person on our trip. All booked and confirmed in no time at all. Well done.

19-Nov-2014

Ski holidays in Club Hotel Le Verseau in Brides Les Bains.

Extremelly helpful and understanding off my needs

19-Nov-2014

Ski holidays in Chalet Marguerite in La Plagne 1800.

Could not be more helpful at getting exactly what we wanted. Gave out direct phone numbers so a very personal service.

19-Nov-2014

Ski holidays in Chalet Edouard in Les Arcs 2000.

Helpful staff and email responses

19-Nov-2014

Ski holidays in Chalet Bonnevie in Val d'Isere.

Lucille was absolutely brilliant
very helpful and didn't push me to book anything.
The website is easy to use, so we found what we wanted
then Lucille trumped herself by getting us a better deal so we're over the moon
thank you

19-Nov-2014

Ski holidays in Chalet Anne-Marie in Tignes Le Lac.

Good friendly quick Service that was very informative

19-Nov-2014

Ski holidays in Chalet La Breche in Alpe d'Huez.

brilliant as ever.

19-Nov-2014

Ski holidays in Aparthotel Alpina in Tignes Val Claret.

Good, Quick, No fuss, Right price. (However yet to see tickets)

18-Nov-2014

Ski holidays in Hotel Neue Post in Zell am See.

Clear comprehensive and helpful advice.

18-Nov-2014

Ski holidays in Chalet Rosmarie in St Anton.

Great service. Agent took time to look through options with us.

18-Nov-2014

Ski holidays in Hotel Moura in Borovets.

Had to book by telephone and booking was extremely quick and efficient, late on a Friday night. Could not book by Internet.

On the negative side, I did not receive any details until Sunday and was worried that my booking had not been processed. However, I then received all details by email and my booking was confirmed and what was agreed over the phone.

18-Nov-2014

Ski holidays in Hotel Alpenhof in St Anton.

the guy on the phone was very helpful and polite

18-Nov-2014

Ski holidays in MPM Sport Hotel in Bansko.

Clear precise explanations to my questions

18-Nov-2014

Ski holidays in Gasthaus Pramstraller in Mayrhofen.

Prompt efficient and friendly

18-Nov-2014

Ski holidays in Hotel Mirabeau in Zermatt.

NA

17-Nov-2014

Ski holidays in Chalet La Cognee in Les Gets.

Lucy was great !!!

17-Nov-2014

Ski holidays in Chalet Hotel Elisabeth in Lech.

This is the first time I've used Iglu Ski. I was very impressed with the knowledge of the resort & chalet hotel shown by Adrian Scott. He was extremely helpful & professional.

17-Nov-2014

Ski holidays in Chalet Christophorus in Obergurgl.

The guy that I spoke to listened to all my needs and requirements and came back work perfect options that eventually led to a sale. This is the true value of igluski, as I was unable to find this information by solely using the site.

Book with Confidence. We are ATOL Holders and members of ABTA for your financial protection.
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