Was not brilliant when first answering the phone, was answered Iglu Ski and nothing else but as soon as the conversation started regarding booking the holiday everything was polite and professional. Every thing was explained and at the end of the call every thing was double checked to ensure all was correct.
As said very polite and professional.
Damien always gives great service and helps to get the best deal
Christian was really helpful and gave us some great tips. I work long hours but he was always available to answer queries late at night. We changed our booking a couple of times and he was very patient and just kept updating our requests. Thanks Christian!
Christian was very helpful.
Richard has been very patient with our group booking I can not fault the service and time he has given us
The guy I spoke to on the phone called Damian was extremely helpful and he went above and beyond finding us a great deal, highly recommend x
Used the company before, first class well recommended.On 21-May-2016 the customer changed their rating and added:Tried and tested before, vey good web page well layed out easy to use customer friendly, excellent attention to detail.On 21-May-2016 the customer changed their rating and added:Used the Web site, 19/05/16 to book a holiday in Feb 17 representative Adrian Scott was excellent in attitude, customer service, attention to detail and product knowledge.
I was very impressed at how quickly my queries were answered and helping meet our needs, can't wait for February! Thanks to Adrian Scott for being so helpful.
Really helpful and prompt in responses.
Very helpful even when I kept changing what I wanted
Some of the party when calling Iglu to leave their deposits, were told only the lead person could make deposits. They did get it resolved. Overall though as party leader the response to emails was quick and informative. Staff were polite and informative.
Good and efficient service re booking.
however we were glad that we noticed that the airport of arrival was down as Gatwick... not near the French Alps. BUT a quick phone call rectified the matter and we are landing at Grenoble!!
Adrian Scott's endless patience has been really appreciated and helped us to organise what looks like a fantastic trip.
Couldn't have done it without him. Since my friend has always booked with him specificially, going forward I would always contact him first to organise my ski trips.
Very helpful and friendly on the phone, prompt reply to e mail. open out of office hours too!
Excellent service from Pete
Jim was very helpful and accommodating!!
Very knowledgeable responses from Jim. He knew what he was selling. I went to Igluski because Inghams would not answer their telephone.
Excellent service from Thomas at Iglu ski, very helpful and knowledgable, a real pleasure to deal with.
service was courteous & efficient relating to a very late booking
Dealt with a guy called Michael, extremely helpful & friendly throughout booking
Helpful, cheerful service. Booking was organised in a prompt and efficient way.
Brilliantly helpful from start to finish
Helpful, efficient and easy to contact.
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