Customer Reviews

Kempinski Hotel Grand Arena Reviews

(2 Reviews)

February 2011 was our second time at the Kempinski in Bansko. We went in February 2010 as beginners and were really impressed by the resort in general. The ski road is an excellent way to return to the hotel due to the ski-in ski-out boot room which is just off the ski road. The hotel is absolutely fantastic. Rooms are lovely and big, well equiped and the food is excellent. I have seen reviews that say the food is strange and not good which I cannot understand anyone writing. Okay, so they don't serve chips but hey, this is a posh hotel, not a fast food restaurant. Seriously, the food is excellent as is the service. The only shame on my second year at the Kempinski was the withdrawal of the free priorty pass for the gondola which allowed Kempinski guests to jump the queue in the morning - this was free in 2010 but there was a c. £400 charge per person for this in 2011. That said, if you start queuing before 9am, it only takes 10-15 minutes before you are on your way so it is not so bad. Bansko is an excellent resort for beginners and intermediates and very good value for money.

Apres Ski: 4/5

Tim Ritchie

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Excellent hotel, with fantastic facilities. Stayed there Dec 07 it was the first time I had been skiing, the fact you could ski right to the hotel door was brilliant and I would not want to stay anywhere else. The service was excellent even if some of the meals were slightly strange, but just go and enjoy it and make the most of the apres ski!

Chris Blevin

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