Customer Reviews

Chalet De l'Arc Reviews

(2 Reviews)
Fantastic good value - 01/03/2016

great accomodation good food plenty of hot water free flowing wine .Very helpful staff loved it

Apres Ski: 3/5
Accommodation & Value: 5/5

Michael Thompson

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Lacklustre chalet - 06/04/2015

We have returned from a 5 person family ski holiday in Les Arc 2000. The website, staff at igluski and overall process for booking and payment was excellent. Staff on the phone were friendly, helpful, and happy to make the inevitable last minute changes to arrangements. The transportation went smoothly, transfers were as painless as can reasonably be expected. Chalet de L'Arc was, as advertised, spacious and well positioned. However the chalet was dirty (unpleasant odour and sticky tables and floors on arrival, rubbish left in one wardrobe) and we found the staff, with one exception rather disinterested in the guests. Our welcome meeting was late, cursory and we were not introduced to the staff or given any information about local amenities or activities 9although the rep was willing to answer questions later in the week). Food was plentiful but of a variable standard. The seating arrangements at dinner were not condusive to social interaction between family groups, we were very squashed onto our table. The white wine was not brought to the table until after we had finished our starters, it would have been nice to have been offered a glass as an aperitif as an alternative to the sweet drinks we were proffered. Overall we were satisfied with our holiday, and we accept the chalet would have been well used over the season but we were disappointed by the domestic arrangements, particularly in the evenings. I would book through igluski again but would not go on another chalet holiday.

Apres Ski: 2/5
Accommodation & Value: 3/5


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