Customer Reviews


Chalet L'Hermine Reviews

(1 Review)
Family skiing trip to Les Gets - 25/23/2014
Overall

Travel excellent. Transfers excellent. Welcome at airport and chalet very good. Beautiful chalet. Very happy with layout/facilities of all rooms/areas. Meals and service OK. However, almost immediately noticed that the chalet had not been cleaned for our arrival. Floors in the bedrooms, living room and kitchen clearly not even swept and mopped. Had small debris and some sticky patches on them. We had to clean the tables. The kitchen was particularly dirty - floor, hob, sink and work tops - and there was a foul smelling dish cloth in use with no sign of a replacement. I had to ask for one. At one point we cleaned the sink and work tops. We were immediately concerned about food hygiene and in fact we all had upset tummies.The dishwasher was dirty and during our stay we had to wash some of the crockery and glasses by hand as they had not washed well in the washer. Some still had food on. I had to empty the filter in the dishwasher as it was full of scraps of food, foil and cling film. Other guests and our sons said it was like living in student accommodation. In summary - a great holiday let down by cleanliness in chalet. Would stay in this chalet again, but would have to be confident it was clean.

Apres Ski: 4/5
Accommodation & Value: 3/5

Chris FACEY

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