|27 hour(s) ago||Ski holidays in Chalet Le Cedre Blanc in Meribel.||
||Very helpful service when booking a chalet in Meribel. Found out about bus stop access, ski hire etc for us. The chalet wasn't really five star as advertised although is probably more down to Ski Total whose chalet it was.|
|15 Mar 2018||Ski holidays in Chalet Joseph in Morzine.||
||Great. Personal and quick service, very pleased. Thanks|
|15 Mar 2018||Ski holidays in Chalet Cascades in Courchevel 1650.||
||First and one of the subsequent calls with Ester. Very good and very helpful|
|15 Mar 2018||Ski holidays in Chalet Hotel Tarentaise in Meribel-Mottaret.||
||Fantastic fast efficient service|
|14 Mar 2018||Ski holidays in Club Med Val Thorens Sensations in Val Thorens.||
||Helped the change reservation initially made directly. Also arrange for money transfer so that I didn’t have to pay twice. Couldn’t expect any better service. Thanks Chris!|
|14 Mar 2018||Ski holidays in Hotel Gustavia in Chamonix.||
||Plentiful holiday options. Swift replies to my queries. Friendly efficient service|
|14 Mar 2018||Ski holidays in Chalet Loup Blanc in Val Thorens.||
||Dec called me straight back because my phone signal cut out. Quick and and easy process and knowledgeable. I have always had good experiences when using IgluSki.com.|
|14 Mar 2018||Ski holidays in Chalet Pere Josef 2 in Alpe d'Huez.||
||I’ve used iglu several times before, and the service has always been superb. This time the agent got my name wrong and the holiday was £152 more expensive than if I’d booked the identical trip direct with Crystal.|
|13 Mar 2018||Ski holidays in Chalet Loup Blanc in Val Thorens.||
||Booking the trip went we with Max
I had a querery and emailed customer care, who gave me incorrect information making me rather annoyed. This incorrect information has since been rectified by ski beat.
|13 Mar 2018||Ski holidays in Chalet Hotel Les Grangettes in Meribel.||
||I was serves by a lady called laura? Lara?. She was magnificent with excellent knowledge of products and procedures. She just couldn't do enough for us and got my holiday booked with great deal of patience and care. She made it a very easy and pleasant experience. Thank you.|
|12 Mar 2018||Ski holidays in Les Fermes De Samoens in Samoens.||
||I rang Iglu customer service for booking a particular holiday I saw on line.
Although we found out the deal I saw was not available anymore, he was very quick in finding alternative holiday for us in very short time.
I had so many questions and requests, but he was so helpful and seemed very happy to answer any question I had.
It was so easy to book with Iglu Ski, I would recommend to anyone.
|12 Mar 2018||Ski holidays in Chalet Hotel Le Val d'Isere in Val d'Isere.||
||Very straight forward and a great deal|
|12 Mar 2018||Canary Isles & Madeira from Southampton cruise on Oriana.||
||Very efficient operator,BUT he did seem to want to get me off the phone as soon as possible.I did tell him it was my first cruise,and I wasn't asked if I would like any packages,such as Drinks,Wi-fi etc.
Also I would have liked to know about Gratuities and wether I could have the two single beds left as a Queen bed as I would be travelling alone.
It is quite possible that these things are not discussed at a booking and I have got find out for myself,but I would have liked to be informed.
I also thought that travel agents usually booked all your travel arrangements,but he didn't seem to want to know that I would be coming from Inverness via Edinburgh or Glasgow to Southampton.
Quite disalusioned really
|11 Mar 2018||Ski holidays in Chalet Hotel L'Ecrin in Tignes Val Claret.||
||Emma very helpful and organised.|
|10 Mar 2018||Ski holidays in Crystal Lodge & Suites in Whistler.||
||Very good customer service and support from telephone contacts following up requests & returning with information very pleased & have used company before.
Need to restore IGLU.com App as it is no longer supported, but is still mentioned in exchanged correspondence.
|10 Mar 2018||Ski holidays in Club Med Val Thorens Sensations in Val Thorens.||
||The assistant "Chris" was on the ball and very helpful. I have used Iglu several times before - they don't disappoint with efficiency, service or price.|
|09 Mar 2018||Ski holidays in Chalet Emile in Tignes Le Lac.||
||Emma was patient with our requests for more information and very particular criteria, answered our numerous and often bizarre questions and ultimately helped us to find exactly what we were looking for.|
|07 Mar 2018||Ski holidays in Hotel Harfenwirt in Niederau/Oberau.||
||Quick to dispatch and let you know when parcels coming, Oakley 02 XL quality product at a good price|
|07 Mar 2018||Ski holidays in Sport & Spa Hotel Strass in Mayrhofen.||
||Always get me perfect holiday , I always book with iglu|
|07 Mar 2018||Ski holidays in Hotel Seefelderhof in Seefeld.||
||Very efficient and friendly manner, I was obviously speaking to someone who was a travelled skier and understood the requirements, well done to Max, efficient follow up, tlough I still await final email from Inghams I wondered if there was any over 60 discount on the Seefeld Ski Pass|
|06 Mar 2018||Ski holidays in Hotel Gustavia in Chamonix.||
||Mark who I spoke with was very helpful, I sent him a number of emails which he replied very quickly with the answers to my questions and when I rang to book the holiday he made the whole process very easy. Fantastic service, I would definitely use them again.|
|06 Mar 2018||Arcadia's World Cruise from Southampton cruise on Arcadia.||
||The Iglu Cruise representatives were extremely helpful and customer friendly.|
|06 Mar 2018||Ski holidays in Chalet Tirolerhaus in St Anton.||
||Excellent service. Ralph Dean was first rate. Very helpful and nothing was too much bother. Would and have recommended Iglu to friends|
|05 Mar 2018||Ski holidays in Hotel Crazy Reindeer in Levi.||
||Friendly efficient service.|
|02 Mar 2018||Ski holidays in Montsoleil Terrasses D'Helios Apartments in Flaine.||