| Date | Product | Score | Comment |
|---|---|---|---|
| 03 Apr 2019 | Ski holidays in Jagerhof Hotel in Ischgl. |
Excellent
|
Its my first time using Iglu Ski and if the holiday goes as well as the booking experience it won't be the last. The very friendly lady at Iglu Ski Alice very efficiently gave me s quote over the phone for all our requirements then followed it up very quickly with an email. When I rang back to book Alice knew who I was and holiday was booked very quickly. |
| 02 Apr 2019 | Ski holidays in Kempinski Hotel Grand Arena in Bansko. |
Excellent
|
Great customer service, friendly, helpful and informative |
| 31 Mar 2019 | Ski holidays in Chalet Cascades in Courchevel 1650. |
Excellent
|
They are responsive, friendly and great at finding deals that are perfectly suited to your holiday needs. |
| 30 Mar 2019 | Ski holidays in Chalet Furka in Lech. |
Excellent
|
Rob was very helpful regarding our late booking. And made sure we got the best room available. |
| 30 Mar 2019 | Ski holidays in Hotel Del Clos in El Tarter. |
Excellent
|
Really efficient and easy booking through a human being. Great service and value. Also gave me confidence that we hadn't forgotten anything. |
| 29 Mar 2019 | Ski holidays in Hotel Strass Garni in Mayrhofen. |
Excellent
|
I have used Iglu ski many times to book holidays and their customer service is always brilliant. They are never pushy and are always happy to help and look into what else is available if your not set on one specific place. This time I knew what hotel and resort I wanted and the iglu consultant made the process as smooth and quick as possible. So thank you! |
| 28 Mar 2019 | Ski holidays in Hotel Le Menuire & Spa in Les Menuires. |
Excellent
|
As usual Iglu came up trumps. Excellent service lovely friendly staff and a great deal to be had. |
| 25 Mar 2019 | Ski holidays in Chalet Giorgio in Tignes. |
Excellent
|
Booked a holiday, changed our minds and IgluSki was able to accommodate our changes. Thank you very much! |
| 25 Mar 2019 | Ski holidays in Alpenhotel Kramerwirt in Mayrhofen. |
Poor
|
Websit was good with pleanty of choice. First holiday choice showed availability online but when we called that holiday was no longer available for our chosen week. Booked up for another holiday online which was ok but it is not till you get the airline tickets you realise that there is extra cost to take skis and boots. This cost should be shown on the website detailing if it is included or not. Great website but could be a little more accurate on availability and cost. |
| 24 Mar 2019 | Ski holidays in Hotel Iglika Palace in Borovets. |
Good
|
Yes I would book with iglu again |
| 24 Mar 2019 | Ski holidays in Radisson Blu Resort Trysil in Trysil. |
Excellent
|
Promptly answered questions about hotel rooms and provided a quote. Booking was easy. |
| 20 Mar 2019 | Enchanting Far East from Langkawi, Malaysia cruise on Marella Discovery. |
Excellent
|
Very efficient and friendly |
| 19 Mar 2019 | Ski holidays in Stella Alpina Hotel in Sauze d'Oulx. |
Excellent
|
Thank you Iglu we had a great holiday!!! Your staff are amazing. |
| 18 Mar 2019 | Ski holidays in Sport & Spa Hotel Strass in Mayrhofen. |
Good
|
Very helpful and knowledgeable in options available. Coped with changes to group, resort and accommodation too. Ultimately discounted a price we’d found separately. Sometimes not so efficient getting back to me with details, updates etc. |
| 18 Mar 2019 | Ski holidays in Hotel Jenewein in Obergurgl. |
Good
|
Good service - would use again |
| 17 Mar 2019 | Ski holidays in Chalet Anthony in Reberty. |
Good
|
No issues Straightforwards |
| 15 Mar 2019 | Ski holidays in Chalet Cervin in Meribel. |
Excellent
|
Knowledgeable staff, friendly and helpful Talked through the options - not at all pushy Follow up service to date has been great Will definitely use again |
| 15 Mar 2019 | Ski holidays in Hotel Lebzelter in Zell am See. |
Poor
|
Provided the ski details by simple postage & not to charge an immense rip off of £10 for a stamp & envelope!!! A sickening financial rip off process when I have no printinf computer facility!! |
| 13 Mar 2019 | Ski holidays in Chalet Sophie in Val d'Isere. |
Excellent
|
Booking the late holiday for 16 March was uneventful. Two days later, I was advised by Iglu that the holiday company ceased trading and that Ilglu would do their best to find another holiday within 24 hours. The support by Iglu in doing this is great. Keeping fingers crossed at this point and no more to add right now |
| 13 Mar 2019 | Ski holidays in Chalet Stoanerhof in Mayrhofen. |
Excellent
|
Great service and ultimately brilliant holiday booked last minute for great price |
| 12 Mar 2019 | Ski holidays in Chalet Papillon 2 in La Rosiere. |
Excellent
|
Quick, easy, efficient. All details given and followed up quickly with an email confirming details. |
| 11 Mar 2019 | Ski holidays in Glanzer Homes Solden in Solden. |
Excellent
|
Excellent service from Nigel , he couldn’t have been more helpful |
| 11 Mar 2019 | Ski holidays in Chalet Nadine in Val d'Isere. |
Excellent
|
Very helpful and easy to arrange booking. Have used before and would definitely recommend |
| 09 Mar 2019 | Ski holidays in Chalet Koala in Les Arcs 2000. |
Good
|
Easy booking and everything at that point was done as I wished. |
| 08 Mar 2019 | Ski holidays in Chalet Hotel Ducs De Savoie in Val d'Isere. |
Excellent
|
Knowledgable staff and it was easy to book. The agent was very patient with me too. |