97% of all our customers have given us a good rating (5658 reviews)

Date Product Score Comment
16 Oct 2013 Ski holidays in Chalet Hotel Les Cimes in Alpe d'Huez. Excellent
Very helpful service - i will be back again
16 Oct 2013 Ski holidays in Hotel Club Belambra Neige et Ciel in Les Menuires. Excellent
I have been dealing with Mark who has been great - patient and does what he says he is going to do. I had not booked with iglu ski before but would go straight to them again next year. Well done Mark.
16 Oct 2013 Ski holidays in Chalet Clarine in Belle Plagne. Excellent
Excellent Mark was absolutely brilliant as he worked with us on Sunday till 21.00 and then confirmed Monday

Great all round
16 Oct 2013 Ski holidays in Hotel Romantik in Zell am See. Excellent
Helpful and not too 'staleys'. Knowledgeable.
15 Oct 2013 Ski holidays in Chalet Hotel Alexandra in Lech. Bad
My husband and I booked a holiday with my father for our first holiday as a married couple and to thank my father for our wedding. We requested a double room for us (which was clearly stated as a couple) and a single for my dad. What we received was a "double" room which is actually a room with one single bed and one pull out sofa.

This was never made explicit to us and so now my husband and I are spending our first holiday as a married couple sleeping separately and one of us not even in a bed!

The resort is now fully booked and so we are locked into this holiday, but this is the most ridiculous example of lazy customer service I have ever seen and I will be sure to warn everyone off using Iglu Ski as their go-between from now on.

Horrible.
15 Oct 2013 Ski holidays in Hotel Assietta in Sauze d'Oulx. Excellent
Excellent service & communication made booking our ski trip really easy, thanks
14 Oct 2013 Ski holidays in Chalet Hotel Montpelier in Verbier. Excellent
Cynthia Haaxman was very pleasant, helpful and found what we wanted. You seem to be quite heavily biased towards flights from SE England. We are based in Glasgow.
14 Oct 2013 Ski holidays in Hotel Levanna in Tignes Le Lac. Good
However, I was unimpressed that the price increased by £55 per person from the quote issued the previous day.
I would have gone elsewhere if it were not for the benefit of flying from our local airport. That option was the clincher for booking.
14 Oct 2013 Ski holidays in Chalet Icicles in La Tania. Excellent
Justin was helpful and gave me options when my first choice wasn't available. Happily booked and will use again.
13 Oct 2013 Ski holidays in Chalet Delta in La Tania. Excellent
They were able to help me with all my questions as i was co ordinating people in 3 different places around the country.
Everything NIck told me was correct when I added the sixth person 10 days later Lauren was able to help revise the paperwork and call me back after service
speaking to ski france.
Excellent
Thank you
13 Oct 2013 Ski holidays in Chalet Christophorus in Obergurgl. Excellent
Always a good and efficient service
12 Oct 2013 Ski holidays in Chalet Trolles in La Plagne 1800. Excellent
Iglu Ski has been great. The packages that you offer (catering, accomodation,transfers, flights etc) are tailored to exactly what is needed for a ski holiday. So really understanding your customers needs!

Also David Stocks who helped us finding our holiday. We took quite a whille (as a customer) but he was incredibly patient, and very prompt at coming back with lots of options.

Thanks!
12 Oct 2013 Ski holidays in Chalet Hotel Montpelier in Verbier. Good
Good service
12 Oct 2013 Ski holidays in Club Med Aime La Plagne in Aime La Plagne. Excellent
My Rep was called Nigel and he was very helpful.
He listened, called back when he said he would and constantly came up up with new ideas and solutions. We are really looking forward to our holiday.
11 Oct 2013 Ski holidays in Chalet Bonnevie in Val d'Isere. Excellent
Adrian found exactly what we wanted and answered all my follow up questions brilliantly. Well Done and thank you!!
11 Oct 2013 Ski holidays in Chalet Trois S in Courchevel 1550. Excellent
Really good service, Found the holiday we were looking for and very easy to book and add extra people to the holiday.
11 Oct 2013 Ski holidays in Chalethotel Berangere in Les Deux Alpes. Excellent
Good
11 Oct 2013 Ski holidays in ClubHotel Rois Mages in Montgenevre. Good
Very efficient once a good deal was agreed. It just took a little bit of time to establish if the deal offered on the website was still current. Other than that great thanks!
11 Oct 2013 Ski holidays in Club Chalet Pierre in Meribel. Excellent
Service was very polite, not pushy at all and very informative. Everything explained clearly and emails sent out straight away
11 Oct 2013 Ski holidays in Chalet Madeleine in La Plagne. Excellent
Laura Hester was very attentive and professional
11 Oct 2013 Ski holidays in Chalet Anita in Zermatt. Excellent
Fast and efficient
11 Oct 2013 Ski holidays in Chalet de Meribel in Meribel. Excellent
Always prompt in replying to my many emails (from Oz)
10 Oct 2013 Ski holidays in Chalet L'Armoise in Tignes Val Claret. Excellent
Excellent, really helpful, good advice. Have used Nick Heriott Hill the last 2 years and others at iglu in previous years to book our group skiing holiday and very happy with the service

Debbie
10 Oct 2013 Ski holidays in Chalet Madeleine in La Plagne. Good
I was such a complicated booking. Numbers changed. Places we wanted to go to changed. Requests changed. Literally, a nightmare. Damian was great. We spoke for a few weeks on and off and he was very pleasant and helpful throughout. ILGWU ski website not so great for groups and some chalets lacked some info and pictures but the phone service, fab. Thanks to Damian.
10 Oct 2013 Ski holidays in Chalet-Hotel Charlotte in Serre Chevalier. Excellent
Very helpful. Good website and had several phone calls from rep to organise our holiday. Thanks very much.