|07 Oct 2013||Ski holidays in Chalet Hotel Champs Avalins in Val d'Isere.||
||Tom was very helpful and reliable in finding a ski package which suited our requirements, budget and followed up as promised|
|07 Oct 2013||Ski holidays in Chalet Hotel Valverde in Gressoney.||
||I would like to provide feedback about Thomas Moulton, the Senior Sales Consultant who dealt with my enquiry to find find us a family ski holiday in January 2014.
Tom had an extremely friendly and approachable manner, whilst conducting himself over the telephone with the up most professionalism.
He was extremely efficient and responded to my enquiries and questions promptly. His knowledge of ski resorts, in a number of European countries, was impressive, there isn't much Tom didn't know and couldn't advise me on. This ranged from the resorts and their facilities, the quality of skiing and ski tuition, location and travel times, suitability for families, ski operators etc.
After contacting Esprit Ski directly and being told that they could not provide us with a holiday to either France or Italy any time in January, Thomas managed to find both with the same company.
Although we have travelled to the 3 Valleys in France for the last three consecutive years and enjoyed the quality and breadth of skiing and lift systems, Thomas recommended a resort to us that we had not considered before and managed to persuade us to try it out, after giving us all the information on the resort we needed to make an informed decision.
Tom is a credit to Iglu Ski and we are looking forward to enjoying our experience of a family holiday in Italy.
|07 Oct 2013||Ski holidays in Club Med Avoriaz in Avoriaz.||
||Called back as promised, and sorted out the price I wanted :)|
|07 Oct 2013||Ski holidays in Chalet Hotel Le Christina in Alpe d'Huez.||
||Simple un cluttered conversation and all the help we needed|
|07 Oct 2013||Ski holidays in Chalet Hotel Sapiniere in Chamonix.||
||The website was not working very well, however Iglu's service via phone is impeccable. We've booked multiple holiday's through them in the past and will continue to do so as long as the customer service is as swift and helpful.|
|07 Oct 2013||Ski holidays in Manzano Apartments in Pas de la Casa.||
||Easy to use web pages and efficient and helpful telephone service|
|07 Oct 2013||Ski holidays in Hotel Evaldo in Arabba.||
||Promt answer to phone call. Called back as promised. Offered a good deal lower than the on line price with Inghams. E-mail with full details followed promptly.|
|07 Oct 2013||Ski holidays in Chalet Hotel Montpelier in Verbier.||
||Great advice and quick to reply to enquiries.|
|07 Oct 2013||Ski holidays in Chalet Hotel Parc Victoria in Cortina.||
||Elliot was very helpful all booked very quickly.|
|07 Oct 2013||Ski holidays in Chalet le Lac Blanc 2 in Alpe d'Huez.||
||Excellent service, sorting out problems with patience and tenacity!|
|06 Oct 2013||Ski holidays in Chalet Ariondaz in Courchevel 1650.||
||The service from Iglu Ski was excellent - very efficient and helpful.|
|06 Oct 2013||Ski holidays in Arinsal Hotel in Arinsal.||
||Great service, easy to book over the phone and employees very helpful and friendly. Would be excellent if all information was available including specific information on lunch passes|
|06 Oct 2013||Ski holidays in Chalet Bichler in Soll.||
||Nick was fantastic!|
|06 Oct 2013||Ski holidays in Chalet Hotel Champs Avalins in Val d'Isere.||
||Very helpful and efficient and friendly!|
|06 Oct 2013||Ski holidays in Chalet Camelia in Meribel.||
||Attentive and focused on closing the deal|
|06 Oct 2013||Ski holidays in Chalet Hotel de Verbier in Verbier.||
||James was very helpful and efficient|
|06 Oct 2013||Ski holidays in Hotel Alaska in Selva.||
||I spoke to an agent called Nick who spent hours trying to accommodate our family group. successfully in the end. I can't speak highly enough of him - and therefore the company. Would def book with iglu again as a result|
|05 Oct 2013||Ski holidays in Club Med Cervinia in Cervinia.||
||Shame the computers were not working|
|05 Oct 2013||Ski holidays in Le Cedrat and Les Alpages 1&2 - 1 Bedroom Apartmen in Avoriaz.||
||No confirmation email or information about how to pay the balance.|
|05 Oct 2013||Ski holidays in Chalet Hotel Les Cimes in Alpe d'Huez.||
||Adam Johnson at Iglu ski has provided a very efficient service providing our group with full information and replying to e-mails very promptly.|
|05 Oct 2013||Ski holidays in Chalet Les Arolles in Tignes Le Lac.||
||For gods sake tell your operators not continuously to call me mate. Call me by my name or just don't call me anything. Just have a normal bloody conversation with me!|
|05 Oct 2013||Ski holidays in Chalethotel Le Val d'Isere in Val d'Isere.||
||Booking with igluski was quick and easy. Often when booking a holiday the original price that you see has hidden extras added on, but in this case, the price I saw on the website is the price I am paying. The person I spoke to was friendly and helpful. I would definitely book with igluski again|
|05 Oct 2013||Ski holidays in Saaga Resort Apartments in Yllas.||
||The only reason I say excellent is because of Paul, who went about and beyond to pull back the poor service we received from another rep who due to him not calling us back, we lost the original lower rate for the whole holiday. Paul is one of the most professional and hard working people i have ever had the pleasure to have as a contact within an organisation, as you can tell he really cares about his job and his customers. It's only due to his efforts we didnt take our business elsewhere.
|05 Oct 2013||Ski holidays in Hotel Xalet Verdu in Arinsal.||
||Booking the holiday was so easy and Hans was very helpful. Obviously we have yet to go on this holiday but I am sure Hans will have everything in place for us.|
|04 Oct 2013||Ski holidays in Hotel Hermitage in Sauze d'Oulx.||
||James was very helpful and polite throughout our booking process.|