97% of all our customers have given us a good rating (5662 reviews)

Date Product Score Comment
26 Sep 2013 Ski holidays in Chalet Hotel Les Cimes in Alpe d'Huez. Excellent
Very prompt service and the agent made sure we got a good deal - happy days!!
26 Sep 2013 Ski holidays in Chalet Le Thovex in Val d'Isere. Good
helpful and informative, thank you
26 Sep 2013 Ski holidays in Chalet Larissa in St Anton. Excellent
Excellent customer service. I have dealt with Catherine Hinam for the past couple of years she is extremely helpful.
26 Sep 2013 Ski holidays in Chalet St Martin in St Anton. Excellent
Very helpful Oliver Sharp
26 Sep 2013 Ski holidays in Chalet Belvedere in Arabba. Excellent
Friendly, helpful service - Nick got me fixed up with the right trip at the right price.
25 Sep 2013 Ski holidays in Chalet Sylvie in Meribel. Excellent
Tom was really helpful and provided a fantastic service. I would recommend iglu to friends
25 Sep 2013 Ski holidays in Chalet Alexandre in Les Deux Alpes. Excellent
Scott was really helpful and made booking easy, although I was following up on a website enquiry I had sent 2 days ago and no one had got back to me.
25 Sep 2013 Ski holidays in Stella Alpina Hotel in Sauze d'Oulx. Good
Easy to discuss different options and help in choosing best suited to our needs
25 Sep 2013 Ski holidays in Chalet Potosi in Zermatt. Excellent
Damian was very helpful in finding us a chalet over Christmas.We'll continue to come to you first in the future.
25 Sep 2013 Ski holidays in Chalet Cherrier in Val d'Isere. Good
A little mixed experience: computer system not working. No call back when promised - even simply to say sorry no info due to hardware problems. Mixed experiences with diverse iglu reps on the phone. Some OK and helpful, others a little brusk/ short - you are after all, trying to sell something!
Personally I find the standard charge of 2.5% for credit card usage unacceptable. Deposit is received immediately and remainder due a matter of days later _ I fail to see why such a heavy overhead - build it into your pricing scheme. I buy BA flights regularily and the price I see is the price I pay - something to consider for Iglu?.
25 Sep 2013 Ski holidays in Chalet Iona in Plagne Soleil. Excellent
David Stocks was absolutely excellent. I was having a nightmare trying to organise my group, but he was very understanding and helped me explore all the options. We came to a great conclusion and I can't wait to go away
25 Sep 2013 Ski holidays in Chalet Hotel Montpelier in Verbier. Excellent
Very efficient and professional.
24 Sep 2013 Ski holidays in Gasthaus Pramstraller in Mayrhofen. Good
Oli Sharp was good as the original plan didn't work so he came up with alternative. Price seems good. Let's see a) if hotel is nice b) if there is any snow. If he's managed to secure me a bath rather than a shower I'll be delighted. He pipped another holiday broker to the post so lives up to his surname.
G
24 Sep 2013 Ski holidays in Chalet Cascades in Courchevel 1650. Excellent
I have been delighted with all aspects of dealing with your company. All staff are most courteous and helpful and I have even booked my holiday for March 2014!
24 Sep 2013 Ski holidays in Hotel Sport Berger in Saalbach. Good
Good efficent service
23 Sep 2013 Ski holidays in Chalet Perce Neige in Avoriaz. Excellent
Damian was most helpful and speeding in finding a suitable chalet & resort.

It will remain to be see if it matches his viewpoint
23 Sep 2013 Ski holidays in Chalet Alana in Alpe d'Huez. Excellent
Ned was really helpful and kept coming back to me with different quotes even though we were a large party and kept changing our mind on dates etc. I told him we weren't able to call back with payment until the following morning and he held the booking for us until then. He was happy to correspond with me by email when I told him this was easier for me.
23 Sep 2013 Ski holidays in Chalet Mira Belum in Meribel. Excellent
Awesome, friendly service.
23 Sep 2013 Ski holidays in Hotel Biancaneve in Sestriere. Excellent
great service, emailing and ringing us with different holiday options, doing all the searching for us and coming up with a great deal.
23 Sep 2013 Ski holidays in Chalet Hotel Abendrot in Ischgl. Good
I've booked with Iglu for the last 3 years and was a bit disappointed when 2 calls resulted in no call-back as requested. However, my booking was dealt with in a helpful manner by Christian, so I've rated the service as good, but with reservations.
22 Sep 2013 Ski holidays in Chalet Lys Blanc in Meribel. Excellent
very polite and efficient
21 Sep 2013 Ski holidays in Chalet Hotel Montpelier in Verbier. Excellent
You were recommended to me by a friend and I will be recommending you onwards
21 Sep 2013 Ski holidays in Chalet Estrella in Courchevel 1650. Excellent
Responded quickly to initial enquiry. Friendly and helpfull.
21 Sep 2013 Ski holidays in Chalet Perce Neige in Les Deux Alpes. Excellent
Very Friendly, helpful member of sales team - Adrian
21 Sep 2013 Ski holidays in Chalet Alpenheim in St Anton. Excellent
Very accommodating and quick to respond with exactly what I required