97% of all our customers have given us a good rating (5828 reviews)

Date Product Score Comment
17 Oct 2013 Ski holidays in Chalet Le Sommet in Val Thorens. Excellent
First class service. Called back within 10 minutes of enquiry then I booked straight away. Will use you guys again. Am looking for another ski holiday in France during the school holidays . What can you offer for 2 people, catered chalet for 7 nights leaving on the 15th or 16th feb 2014.
17 Oct 2013 Ski holidays in Les Arolles - 4 Bedroom Split-level Apartment Slee in St Gervais. Excellent
Very knowledgeable and super efficient. Highly recommended.
17 Oct 2013 Ski holidays in Chalet Les Andes in Tignes. Good
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17 Oct 2013 Ski holidays in Chalets Dominique in Tignes Val Claret. Excellent
Dennis was extremely helpful in getting me the chalet I wanted
17 Oct 2013 Ski holidays in Hotel Vanessa in Verbier. Good
Your Travel consultant was very helpful. Thank you
The only issue I had, I was booking the trip on behalf of my bosses daughter, therefore had to keep going back to my boss to confirm the price was ok. The price was agreed and I paid by credit card. I then received an email saying they had forgot to charge for the hire of the Ski boots, that was an additional £20pp and then I looked at the final invoice and noticed we had been charged an additional £66.00 for paying by credit card.
It would have been more professional to be offered the choice of payment. I use other Travel Agent who do not charge for credit payment.
Best regards
Michael
17 Oct 2013 Ski holidays in Chalet Christophorus in Obergurgl. Excellent
Excellent reliable service - we've used Igluski many times.
17 Oct 2013 Ski holidays in Hotel Evaldo in Arabba. Excellent
Always great service and very responsive. Easy access online too.
16 Oct 2013 Ski holidays in Chalet St Lukas in Mayrhofen. Good
Helpful
16 Oct 2013 Ski holidays in Hotel Breza in Borovets. Excellent
David Stocks was very helpful and went over and above to get me the information the best deals.
16 Oct 2013 Ski holidays in Hotel Les Lutins in Les Deux Alpes. Excellent
always use igluski as they have good deals and easy to book over the phone
16 Oct 2013 Ski holidays in Chalet Hotel de Verbier in Verbier. Excellent
All my questions were answered effectively and the booking was done quickly and efficiently. The email confirmation was swift. I will use Igluski again
16 Oct 2013 Ski holidays in Chalet Hotel Les Cimes in Alpe d'Huez. Excellent
Very helpful service - i will be back again
16 Oct 2013 Ski holidays in Hotel Club Belambra Neige et Ciel in Les Menuires. Excellent
I have been dealing with Mark who has been great - patient and does what he says he is going to do. I had not booked with iglu ski before but would go straight to them again next year. Well done Mark.
16 Oct 2013 Ski holidays in Chalet Clarine in Belle Plagne. Excellent
Excellent Mark was absolutely brilliant as he worked with us on Sunday till 21.00 and then confirmed Monday

Great all round
16 Oct 2013 Ski holidays in Hotel Romantik in Zell am See. Excellent
Helpful and not too 'staleys'. Knowledgeable.
15 Oct 2013 Ski holidays in Chalet Hotel Alexandra in Lech. Bad
My husband and I booked a holiday with my father for our first holiday as a married couple and to thank my father for our wedding. We requested a double room for us (which was clearly stated as a couple) and a single for my dad. What we received was a "double" room which is actually a room with one single bed and one pull out sofa.

This was never made explicit to us and so now my husband and I are spending our first holiday as a married couple sleeping separately and one of us not even in a bed!

The resort is now fully booked and so we are locked into this holiday, but this is the most ridiculous example of lazy customer service I have ever seen and I will be sure to warn everyone off using Iglu Ski as their go-between from now on.

Horrible.
15 Oct 2013 Ski holidays in Hotel Assietta in Sauze d'Oulx. Excellent
Excellent service & communication made booking our ski trip really easy, thanks
14 Oct 2013 Ski holidays in Chalet Hotel Montpelier in Verbier. Excellent
Cynthia Haaxman was very pleasant, helpful and found what we wanted. You seem to be quite heavily biased towards flights from SE England. We are based in Glasgow.
14 Oct 2013 Ski holidays in Hotel Levanna in Tignes Le Lac. Good
However, I was unimpressed that the price increased by £55 per person from the quote issued the previous day.
I would have gone elsewhere if it were not for the benefit of flying from our local airport. That option was the clincher for booking.
14 Oct 2013 Ski holidays in Chalet Icicles in La Tania. Excellent
Justin was helpful and gave me options when my first choice wasn't available. Happily booked and will use again.
13 Oct 2013 Ski holidays in Chalet Delta in La Tania. Excellent
They were able to help me with all my questions as i was co ordinating people in 3 different places around the country.
Everything NIck told me was correct when I added the sixth person 10 days later Lauren was able to help revise the paperwork and call me back after service
speaking to ski france.
Excellent
Thank you
13 Oct 2013 Ski holidays in Chalet Christophorus in Obergurgl. Excellent
Always a good and efficient service
12 Oct 2013 Ski holidays in Chalet Trolles in La Plagne 1800. Excellent
Iglu Ski has been great. The packages that you offer (catering, accomodation,transfers, flights etc) are tailored to exactly what is needed for a ski holiday. So really understanding your customers needs!

Also David Stocks who helped us finding our holiday. We took quite a whille (as a customer) but he was incredibly patient, and very prompt at coming back with lots of options.

Thanks!
12 Oct 2013 Ski holidays in Chalet Hotel Montpelier in Verbier. Good
Good service
12 Oct 2013 Ski holidays in Club Med Aime La Plagne in Aime La Plagne. Excellent
My Rep was called Nigel and he was very helpful.
He listened, called back when he said he would and constantly came up up with new ideas and solutions. We are really looking forward to our holiday.