| Date | Product | Score | Comment |
|---|---|---|---|
| 05 Jan 2019 | United Arab Emirates, Oman & Abu Dhabi cruise on Oceana. |
Excellent
|
Great service great price will definitely use again |
| 04 Jan 2019 | Ski holidays in Hotel Tirolerhof in Niederau/Oberau. |
Excellent
|
I've used Iglu Ski for a few years now and planning on continuing for years more! An easy to navigate site. Really friendly and helpful staff when you speak to them on the phone. |
| 03 Jan 2019 | Ski holidays in St. Georges Lodge Aparthotel in Bansko. |
Excellent
|
really good friendly service, knowledgeable and hassle free. one main point of contact, David Elliot. Really professional and helpful. |
| 02 Jan 2019 | Ski holidays in Immelmokit Cabins in Levi. |
Excellent
|
very helpful indeed |
| 31 Dec 2018 | Ski holidays in Chalet Hotel Turquoise in Belle Plagne. |
Excellent
|
Both of Graham and Lucas were very helpful and clear and took time and trouble to get what i wanted right. Thank you! |
| 25 Dec 2018 | Ski holidays in Chalet Hotel Parc Victoria in Cortina. |
Excellent
|
Efficient and friendly service. I’ve booked with Iglu several times, it’s a great way to get a wide overview of the ski choices on offer at each resort. The staff are always well informed and good at their jobs |
| 24 Dec 2018 | Ski holidays in Hotel Paradiso in Passo Tonale. |
Excellent
|
Great service, our late booking was dealt with in a professional and friendly manour. Will not hesitate to book again with Iglu Ski |
| 24 Dec 2018 | Ski holidays in Chalet Hotel Abendrot in Ischgl. |
Excellent
|
Mark was very helpful and addressed all my questions well. Very efficient and pleasant to deal with. Hope I will be able to give the holiday a similar rating |
| 16 Dec 2018 | Ski holidays in Chalet Marmotte in Flaine. |
Excellent
|
I found the sales team very helpful. In the returned confirmation there were a couple of issues but when pointed out these were dealt with very promptly. |
| 15 Dec 2018 | Ski holidays in Chalet Hotel Crystal 2000 in Courchevel 1850. |
Excellent
|
The guy was extremely helpful and friendly. I was really pleased with the service |
| 15 Dec 2018 | Ski holidays in Hotel Pirin in Bansko. |
Good
|
The two gentlemen I spoke to were very nice and a great help. What let Iglu down was the quality of the telephone connection. I presume this was due to poor headsets. I was cut off during the first call after only being able to hear the first half of every sentence! The second call to another guy was better, but the connection was still not great. |
| 13 Dec 2018 | Ski holidays in Chalet de Verbier in Verbier. |
Excellent
|
Fantastic customer service as always in both the sales and payment teams! |
| 07 Dec 2018 | Ski holidays in Chalet Hotel Les Cimes in Alpe d'Huez. |
Excellent
|
Really good service from Iwan Williams at Iglu - really responsive, always quick to respond to all and any query and made booking a quite complicated trip a joy! |
| 07 Dec 2018 | Ski holidays in Chalet Natalia I in Meribel-Mottaret. |
Excellent
|
Liam found me a great holiday as the holiday I wanted was full , he was quick and sorted ski travel, he was also extremely polite |
| 06 Dec 2018 | Ski holidays in Chalet Hotel Abendrot in Ischgl. |
Excellent
|
Alice Barlowe was pleasant, polite and professional throughout my booking. She was tenacious in securing two trips for me when originally it looked like the flights were sold out. She kept me informed throughout the process and always phoned me when she said she would. Excellent work, Alice! |
| 06 Dec 2018 | Ski holidays in Chalet Les Montagnettes in Belle Plagne. |
Excellent
|
I felt that I was understood and well informed. All the booking procedure was done efficiently and very straight forward. |
| 06 Dec 2018 | Ski holidays in Chalet Roselin in Les Arcs 1950. |
Excellent
|
Iglu’s Customer service is always good. Their staff are always friendly & chatty & you also get the benefit of their personal experiences of snow resorts. I like the amount of communication you get, both by phone & by e-mail. Yes I would recommend & yes I will use them to book my next snow holiday |
| 04 Dec 2018 | Ski holidays in Hotel Savoia Debili in Sauze d'Oulx. |
Excellent
|
Friendly and helpful staff who were prepared to "go the extra mile" to sort out a very good deal for our ski holiday. |
| 02 Dec 2018 | Ski holidays in Hotel Goldenes Kreuz in St Anton. |
Excellent
|
Great service, thanks! |
| 02 Dec 2018 | Ski holidays in Hotel Sport Berger in Saalbach. |
Excellent
|
Great service, very helpful and friendly |
| 01 Dec 2018 | Ski holidays in Hotel Marietta in Obertauern. |
Excellent
|
Thomas was extremely helpful knowledgeable and polite |
| 29 Nov 2018 | Ski holidays in Hotel Austria in Niederau/Oberau. |
Good
|
THE BOOKING PROCESS WAS A BIT SLOW BUT OTHERWISE FINE. |
| 28 Nov 2018 | Ski holidays in Club Med Tignes Val Claret in Tignes Val Claret. |
Excellent
|
Great service from Lauren. Helpful, responsive and did what she said she would do. |
| 27 Nov 2018 | Ski holidays in Hotel Les Champs Fleuris in Morzine. |
Excellent
|
Great service from Dec. Our requirements changed and he was always helpful in providing new information and his responses were always quick. Second time we've used Iglu and would use them again. |
| 26 Nov 2018 | Ski holidays in Chalet Corniche in Tignes. |
Excellent
|
Everyone was really friendly, helpful and efficient. The whole booking |