| Date | Product | Score | Comment |
|---|---|---|---|
| 14 Oct 2018 | Ski holidays in Hotel Val Sinestra in Ischgl. |
Excellent
|
friendly helpful service |
| 13 Oct 2018 | Ski holidays in Club Med Pragelato Vialattea in Pragelato. |
Excellent
|
Freya was excellent - have many options and then found a great deal for us |
| 12 Oct 2018 | Ski holidays in Ski Inclusive - Village Club du Soleil in Flaine. |
Excellent
|
Friendly, efficient service. |
| 08 Oct 2018 | Ski holidays in Hotel Palarine in Arinsal. |
Good
|
No queues when phoning. Lovely staff answered all my questions or got back promptly with info. My only negative was what I considered misleading pricing. Flash sale £50 off means to me that £50 will be deducted from price. But no. Apparently already deducted! I almost dumped the holiday on principle! Shame on you Iglu! |
| 08 Oct 2018 | Ski holidays in Hotel Les Lutins in Les Deux Alpes. |
Excellent
|
Easy booking and helpful staff. Would recommend |
| 08 Oct 2018 | Norwegian Fjords from Southampton cruise on Celebrity Silhouette. |
Excellent
|
Quick and easy, got the result I wanted,all good,but I have used before and will again. |
| 07 Oct 2018 | Ski holidays in Chalet Hotel Ducs De Savoie in Val d'Isere. |
Excellent
|
Speedy helpful advice |
| 03 Oct 2018 | Ski holidays in Hotel Arlberg in St Anton. |
Excellent
|
Iglu focused on applying market availability to meet our needs. Thank you. |
| 02 Oct 2018 | Ski holidays in Hotel Xalet Verdu in Arinsal. |
Excellent
|
Excellent advice from Jake. His knowledge of the resorts meant he was able to advise on an alternative location for new skiers to bring in a holiday within budget. We really appreciated his calm and patient manner. An easy and stress free experience. I will definitely use them again for future ski holidays. |
| 01 Oct 2018 | Ski holidays in Hotel Bergo in Beitostolen. |
Poor
|
Poor!! Given wrong information about 3 different matters .Wasted loads of my time trying to sort out the situation and it is still not resolved .Have paid deposit but will probably need to ask for it back and find another company . |
| 30 Sep 2018 | Ski holidays in Hotel Edelweiss & Gurgl in Obergurgl. |
Excellent
|
Easy to contact and then follow up with the same person again. When this wasn’t possible, alternative staff member offered to help and completed the booking. Many thanks to Esther and Jake. |
| 29 Sep 2018 | Ski holidays in Chalet Libra in Val Thorens. |
Excellent
|
Brilliant service from Amber. She gave plenty of options and was very helpful as we needed to refine our plans. |
| 28 Sep 2018 | Ski holidays in Hotel Montane in Arinsal. |
Good
|
Customer service are very helpful and attentive but prices seem to change frequently. |
| 27 Sep 2018 | Ski holidays in Chalet Hotel Les Grangettes in Meribel. |
Excellent
|
Great personal service from Iglu team! I asked Jake from the team to help me arrange a group trip for next season with pretty specific requirements such as catered chalet, close proximity to lifts, varied terrain, no too pricey, etc and he and the rest of the team came up with excellent options .. really helpful and responsive! |
| 24 Sep 2018 | Ski holidays in Chalet Hotel Elisabeth in Kuhtai. |
Excellent
|
Very efficient and friendly |
| 19 Sep 2018 | Ski holidays in Chalet Galzig in St Anton. |
Excellent
|
Super efficient and helpful |
| 17 Sep 2018 | Ski holidays in Pension Molnar in Soll. |
Good
|
Ski carriage big problem |
| 16 Sep 2018 | Ski holidays in Hotel la Clef des Champs in Morzine. |
Excellent
|
This is the second time we have used Igloo. The consultant, Esther, was extremely helpful, efficient and knowledgeable. There was no "pressure" selling. Overall very good |
| 15 Sep 2018 | Ski holidays in Chalet Joseph in Morzine. |
Excellent
|
iglu ski offer great service and holidays through their website and dedicated team who are always friendly and knowledgeable when you phone up. For instance I booked for Morzine and the bloke lived there ! |
| 14 Sep 2018 | Ski holidays in Chalet Champs Avalins in Val d'Isere. |
Excellent
|
Very helpful and efficient booking service. |
| 14 Sep 2018 | Ski holidays in Levitunturi Spa Hotel in Levi. |
Excellent
|
Great service, prompt, organised and knew the facts |
| 13 Sep 2018 | Ski holidays in Hotel Piolets in Soldeu. |
Excellent
|
Had an online chat with representative from Iglu ski. Got back to me very quickly with offers that fit my requirements. Explained I needed to speak to others in my party. He followed my enquiry with a phone call ....no pressure to book...just offers of more information. Following discussion with my group of friends I emailed back and he rang the following day as requested and had put the rooms on hold as promised. We have now gone ahead with the booking and i'm very pleased with the service that was provided. Thank you Dec |
| 12 Sep 2018 | Ski holidays in Apart-Hotel Eden in Les Arcs 1800. |
Excellent
|
Efficient, friendly and knowledgeable staff. |
| 11 Sep 2018 | Ski holidays in Chalet Valeriane in La Rosiere. |
Excellent
|
Great and responsive service! |
| 10 Sep 2018 | Ski holidays in Village Montana Hotel in Tignes Le Lac. |
Excellent
|
Easy to deal with and knowledgeale |