Date | Product | Score | Comment |
---|---|---|---|
27 Jan 2020 | Ski holidays in Holiday Club Are in Åre. |
Poor
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Good website and choices at pretty good prices. An interchange of phone calls is always tricky. Disappointed not to be offered a bigger discount as a regular customer and also to be told that I have to arrange separate ski packages when rival Ski Safari do quite a good deal. Irritated that the final travel document was full of mistakes, none of them my fault for a change! More likely to look elsewhere after a run of booking with you. |
27 Jan 2020 | A Taste of Paradise from Barbados cruise on Marella Celebration. |
Excellent
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Never having used then before i can honestly say i Will again. They weren't pushy, they listened and they gave us a better option. |
26 Jan 2020 | Ski holidays in Hotel Park Piolets in Soldeu. |
Excellent
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Iwan was Very helpful and patient. The experience was easy and really pleasant , I’d definitely use igluski and recommend to anyone looking for a great priced trip! Well done guys! |
25 Jan 2020 | Ski holidays in Chalet Champs Avalins in Val d'Isere. |
Excellent
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Very helpful on the phone there was a small mistake in the booking details swiftly dealt with. |
24 Jan 2020 | Ski holidays in Chalet Champs Avalins in Val d'Isere. |
Excellent
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excellent would recommend anytime |
22 Jan 2020 | Ski holidays in Chalet Hotel L'Ecrin in Tignes Val Claret. |
Excellent
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Excellent website making it easy to narrow down the searches. Decided to book the holiday over the phone which was quick and straightforward process with all my questions answered. Great service all round! |
22 Jan 2020 | Ski holidays in Chalet Hotel Edelweiss in Sauze d'Oulx. |
Excellent
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I used this company for the first time last year. had a wonderful holiday - so went straight back this year. easy to contact impartial advice great deals caring staff who go above and beyond |
22 Jan 2020 | Ski holidays in Les Cimes du Soleil in Avoriaz. |
Excellent
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Spoke to Tilly on Sunday who was very helpful and polite. Details sent afterwards and all booked without issue. Hopefully ski holiday will be the same experience. |
20 Jan 2020 | Ski holidays in Club Med Val Thorens Sensations in Val Thorens. |
Excellent
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Super quick and efficient! |
20 Jan 2020 | Ski holidays in Hotel Aalborg in Les Deux Alpes. |
Excellent
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excellent |
19 Jan 2020 | Ski holidays in Hotel Petit Palais in Cervinia. |
Excellent
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Efficient Friendly & knowledgable, Thomas provided a high level of service . I used Iglu Ski last year and wouldn’t hesitate to use them again |
19 Jan 2020 | Greek Getaway from Naples cruise on Marella Discovery 2. |
Excellent
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Impressed with the ease of booking online. Everything was straight forward and self explanatory, and the price was the cheapest I had seen on the internet by over £300. I also called a member of the service team regarding a query, who ran through every bit of information I required, nothing was too much trouble. Really impressed with all aspects |
19 Jan 2020 | Ski holidays in Chalet Vieux Logis in Alpe d'Huez. |
Good
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Really helpful. Knowledgeable Professional |
19 Jan 2020 | Ski holidays in Chalet Papillon 2 in La Rosiere. |
Good
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Very helpfull, Thomas arranged boots, Ski's helmets and booked Ski lessons for my daughter. |
18 Jan 2020 | Ski holidays in Chalet Basse Chapelle in Morzine. |
Excellent
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Very close to slopes (5mins walk) clean chalet, friendly staff & good food. |
17 Jan 2020 | Ski holidays in Alpinresort Sport & Spa in Saalbach. |
Excellent
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Would book with iglu again, staff helpful and easily contactable |
16 Jan 2020 | Ski holidays in Hotel Park Diamant in Campitello. |
Poor
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All was fine on the original booking call unfortunately when I called to add on a snowboard carriage the girl was very abrupt ! Just not very professional at all ! |
15 Jan 2020 | Ski holidays in Hotel Grischa in Davos. |
Excellent
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Yes very efficient and helpful. I always use iglu for cruises. . This is the first ski trip but the booking was very quick and easy. |
15 Jan 2020 | Ski holidays in Hotel Biancaneve in Sestriere. |
Excellent
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I telephoned and spoke to Thomas who was exceptionally helpful. He was knowledgeable, answering all the questions that I had about the resort and the accommodation options. He was honest when I told him that I had sourced equipment hire at a better price, stating that he was unable to match the deal I had found. I then contacted James, who offered to obtain Ski passes although this wasn't something that they usually did. All in all, a fab experience and I will be using Iglu again. |
14 Jan 2020 | Ski holidays in Hotel Tirolerhof in Niederau/Oberau. |
Excellent
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Dec was quick to respond, knowledgeable of many resort options and the price was competitive. Made the decision very easy thank you. |
14 Jan 2020 | Ski holidays in Hotel Garni Francescato in Livigno. |
Good
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Efficient, understanding of all my requirements |
14 Jan 2020 | Ski holidays in Chalet Lily in Plagne Centre. |
Excellent
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Answered our call quickly, found some great deals and provided an all round excellent service. |
12 Jan 2020 | Ski holidays in Club Med Val d'Isere in Val d'Isere. |
Excellent
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Efficient helpful member of staff dealt with us from start to end of booking process. We would definitely book with Iglu Ski again. |
12 Jan 2020 | Ski holidays in Hotel Del Clos in El Tarter. |
Excellent
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In my provisional chat prior to booking, Leo put me at ease, explained everything & followed up with the additional details via email. He answered follow up questions quickly and when we booked everything was smooth & efficient. I wish it could be like this for all bookings with companies. |
10 Jan 2020 | Ski holidays in Akas Alp Apartments in Yllas. |
Excellent
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The Website was very easy to use and the agent we spoke to on the phone was helpful and spoke clearly, helping us understand what we needed to know. |