I have been going to the Crystal hotel for a long time every year. I don't want to switch hotels because it is so lovely. Unlike some of the 5 star hotels the staff are so friendly and the rooms are of a really good quality. The Ski room is the best because the people in it are so nice and you have no walking with your skis, you can just pull right out of the ski room and start skiing. There are two draglifts and a chairlift right outside so when I get up early I can do a good 10 or even 20 runs before my ski instructor arrives. The food is great and the waiters are very kind. My favourite part is that one night a week there is live music in the lounge area and there is a big fire for warming yourself up with some hot chocolate after a long day. I recommend the Crystal Hotel to any one who likes skiing and really kind people. I give the crystal hotel 40 marks out of ten but it won't let me put that many!