My son and I stayed 2009 and 2010, new year and Xmas respectively. Very basic accommodation but clean and tidy. You will be best to lower your expectations based on price, you are not paying for a plush hotel, you are paying for good skiing. Hotel excellent location- could not be better if you want to ski to door- most importantly it is flat. The resort is a small concrete jungle, but covered in snow it looks OK. Ski school for kids is babysitting only, the French coaches show little interest in standard of teaching- after Flaine I decided to never again place my child in ski school preferring private lessons- however he is now 12 and can ski. Some nice little cafe's for pankcakes etc. Apres ski is poor and hotel in evenings can be desolate, expensive and lacking atmosphere, so go in a group and you will be fine. Food in 2010 was excellent, nice clean hotel with some very nice British and Scandinavian staff. Recommend Lynn Standhurst (American) as the best ski instructor, although I understand there are some slalom instructors which are also excellent but show no interest in coaching other than the French. French English relationships OK but not warm. I hope to return to Flain Totum for third year but only because of skiing and Lynn Standhurst coaching, I like to have a luxury 2nd holiday elsewhere to balance up, saying that, there is something nice about Flaine. 3 visits in 3 years? yes the holiday is recommended! I would frequent totum more often if they did single occupancy- great place to blast skiing for a week.