Cheap ski holidays in hundreds of ski resorts worldwide.

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020 8542 6658
97% of our customers give us good ratings (3268 reviews)
Date Product Score Comment
29 Hour(s) ago

Ski holidays in Club Med Val d'Isere in Val d'Isere.

Excellent service offered, prompt and efficient.
Thanks

36 Hour(s) ago

Ski holidays in Chalet Camarine in Meribel.

Richard was great, really helpful, went out his way to find out extra info and was very easy to deal with.

37 Hour(s) ago

Ski holidays in Chalet Fleurie in Avoriaz.

Excellent customer service. Rang back promptly to confirm details. I felt I got a great deal and look forward to my holiday.

39 Hour(s) ago

Ski holidays in The Fairmont Banff Springs in Banff.

Nick was very helpful and friendly.

27-Aug-2015

Ski holidays in Le Village Apartments in Les Arcs 1950.

Personalised service, team who know resorts really well, good value and easy to book with.

27-Aug-2015

Ski holidays in Chalet Marilyn in Tignes Le Lavachet.

Friendly, efficient service and no long phone queues - great!

27-Aug-2015

Ski holidays in Chalet Hotel Champs Avalins in Val d'Isere.

Daniel was helpful in arranging our holiday. Thanks

27-Aug-2015

Ski holidays in Hotel Breuil in Cervinia.

Overall you have to say poor, I called up and the guy discussed things, he explained that he needed some answers but it would be next day, ok no problem. He explained that he was off the following day abut he would e-mail and then his boss or one of his colleagues would call me up to discuss everything.

Guess what nobody called, I had to call them back, why do people behave like that and think that nobody notices.
I called again, no apologies, once we made the second contact then things went reasonably ok.
Overall a poor rating, way lower than what it should be and I have taken the time to respond, how many don't?

Our response:
Sir - thank you for your honest and frank feedback. I understand your frustration and your experience isn't indicative of our usual standards. I offer our sincere apologies. It does appear as though that were a series of communication issues between individuals, which we are in the process of addressing. Please be assured that no discourtesy was intended.

Best Wishes

Peter

27-Aug-2015

Ski holidays in Chalet Hotel Les Grangettes in Meribel.

Very helpful, accommodating and responsive from josh Fulton

27-Aug-2015

Ski holidays in Chalet Isba in Meribel.

Nick went beyond the call of duty to find us a chalet big enough and lovely enough. We're looking forward to our holiday

26-Aug-2015

Ski holidays in Hotel Lebzelter in Zell am See.

polite,helpful,and straight forward

26-Aug-2015

Ski holidays in Chalet Aries in Val Thorens.

No problems

25-Aug-2015

Ski holidays in Lac Salin Spa & Mountain Resort in Livigno.

Spoke to Nick , really helpful and very easy booking process. have used before and will use again

25-Aug-2015

Ski holidays in Hotel Aalborg in Les Deux Alpes.

Very good service by phone for booking. Got best price for exactly what I wanted.

23-Aug-2015

Ski holidays in Jagerhof Hotel in Ischgl.

Justin was very helpful and efficient

23-Aug-2015

Ski holidays in Chalet Beau Vallon in La Tania.

Have used for the last three ski holidays, with no issues and happy to recommend them to friends & family.

23-Aug-2015

Ski holidays in Hotel Breuil in Cervinia.

Jake and Jim were both very helpful, knowledgable and informative.

22-Aug-2015

Ski holidays in Chalet Anthony in Les Menuires.

The deal was good and the sales rep was very attentive. I did receive a lot of emails and calls about booking though and felt slightly hassled when we were still making our decision.

21-Aug-2015

Ski holidays in Chalet Hotel Pinzgauerhof in Hinterglemm.

Very helpful

20-Aug-2015

Ski holidays in Chalet Galzig in St Anton.

Great availability to make bookings & good service for booking, quickly followed up by confirmation email

20-Aug-2015

Ski holidays in Hotel St. Gothard in Arinsal.

Good price and Adrian Scott was very helpful

19-Aug-2015

Ski holidays in Hotel Club Belambra Neige et Ciel in Les Menuires.

Great service from Damian. 2nd year running booked with.Iglu ski, would definitely recommend and will be first point of call when organising next years skiing holiday.

18-Aug-2015

Ski holidays in Club Med Cervinia in Cervinia.

would like to have been able to search on more criteria, I wanted a hotel with a swimming pool but could not see how to do this.

18-Aug-2015

Ski holidays in Chalet Hotel Sonneck in Lech.

Phone service excellent . Website information slightly misleading in that holiday quoted as £754 (not from £754). Then by one of the rooms it quotes £40 discount per person giving the impression this would be taken off the £754. However the price of £754 is for this room only, other rooms are a minimum £794 or even greater per person.
Wording needs to be much more transparent

18-Aug-2015

Ski holidays in Hotel Breuil in Cervinia.

They called back exactly when they said they would and had good knowledge of the resort options we were thinking about.

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What our customers say

"I was so impressed with the way Laura handled my initial call that as soon as I got home I decided to forget all of the other agents and companies and call her straight back and book the holiday.
Thank you again Iglu for being so user friendly and more importantly thank you to Laura for being such an asset to your company and the sales profession."