Cheap ski holidays in hundreds of ski resorts worldwide.
Justin was very helpful in assisting us with finding the right resort and accommodation for our party and with the booking process. Emails were answered quickly and information was clear and helpful. The cost of the holiday with discounts given was very competitive. We're very happy with the service we have received to date.
Very efficient and knowledgeable staff when booking.
Very informative with lovely friendly attitude.
Very helpful and thorough, lots of info given and very good options for people with allergies.
I received an extremely positive experience booking with Igluski. Justin my contact was extremely helpful and curtious. No issues at all.
I dealt with Aimiee Clayton and she was extremely helpful and kept me informed throughtout our booking.
we requested a Chalet in Tignes in which we had stayed previously and she liased with a partner company to secure this for us at it wasnt avaialble through total ski for January 2015.
Aimiee also secured for us the 2 for 1 ski offer which we originally were told was not availbale on our booking, as we had booked this as a special request.
would definatley recommend and use again
Fantastic help and expert advice and information from Justin.
this is the first time i have used Iglu ski , the web site seemed easy to browse . i provisionaly selected a destination and requested a call back the next day and to my amazement you did ! we eventualy decided what we wanted but realised that your sales people went at 8.0 pm so at 7.55 i did not hold a great deal of hope however the sales guy picked up and processed our order .
This may not sound out of the ordinary however it is common for companies not to return calls and not pick up when it gets close to finishing time. we are looking forward to our holiday.
Very pleasant staff and knowledgeable and helpful.
Really terrific , responsive, accurate service from Harriet Mckenna - I only had a very small window on a saturday morning to find a last minute holiday & make a booking , and she was excellent - thank you!
Prices advertised on website are mainly incorrect, out of date or not available. However, customer service was good as they didn't charge for a couple of surcharges
Thomas was exceptionally helpful . We have just booked another holiday according to his recommendation as last time we were extremely happy with his choice. I would highly recommend him and it would be a pleasure to book a holiday though him again.
Easy to make booking with polite agent
All good thank you, with rep polite and helpful. only one thing is, I would have liked a booking reference upon completion of the telephone conversation for peace of mind. Though email confirmation was sent within an hour.#
One niggle aimed at the airlines is that have to pay baggage for my snowboard and boots etc, when the bag holding it holds my clothes too, and weighs less than peoples suit cases to which they can carry free! Doesn't add up.
Brilliant service though from Igluski
So far I have received a very good and efficient service. Everyone I spoke to seemed friendly and helpful. I am now really looking forward to my skiing holiday!
Many thanks for your help.
Information on the website was easy to access. Subsequent telephone discussion was friendly and well informed - able to answer all my questions quickly and comprehensively, which led to a booking. Most of the information I needed was provided before I had to ask.
Tom Gooding was brilliant. I will use Iglu ski again because of his service alone
Not every holiday is on website and click on one snd its gone .that happened too many times phoning is better. Excellent phone service.
Helpful, friendly advisor on the phone. Checked out a few options for us, and was very patient while we were trying to decide which holiday to book. Will definitely use igluski again.
Couldn't get hold of the person I first spoke to so had to start details again for booking,then got cut off and had to start again with someone else to book holiday but got there in the end!!
searched carefully from what I had asked for rather than just chucking loads of holidays at me like other companies.. not pushy but friendly and informative. Njgel was my contact and he always rang me back when I left a message. very impressed.with Iglu ski, we have used them before and willl again.
This is our fourth booking with Igluski. All responses were at the times promised. Although the chalet that we wanted for Xmas & NY was reserved & some of our party would have been on different flights, Iglu tried to fit us all in & we ended up with a two centre holiday & matching return flights.
Pleasant chap who remembered he had booked me a holiday 5 years ago. That's good customer relations!
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AAA Large Online Travel Agent of the Year 2013