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97% of our customers give us good ratings (1647 reviews)
Date Product Score Comment
15 Hour(s) ago

Ski holidays in Ski Inclusive -Village Club du Soleil in Flaine.

Efficient and very helpful

16 Hour(s) ago

Ski holidays in Landhotel St. Georg in Zell am See.

Very helpful holiday adviser

18 Hour(s) ago

Ski holidays in ClubHotel Le Provencal in Les Deux Alpes.

Felix Simpson was ver help, patient and professional at all times. I feel he gave me the best deal. I am so far happy with my booking.

38 Hour(s) ago

Ski holidays in Chalet Les Lauzes in Avoriaz.

I appreciated IGLU getting back to me and continuing to be of service despite my changes in search criteria.

40 Hour(s) ago

Ski holidays in Chalet Yves in Les Arcs 1800.

Very good service from Christian, professional and enthusiastic

40 Hour(s) ago

Ski holidays in Club Med La Plagne 2100 in La Plagne.

I was looked after by Troy who has found an excellent ski holiday for my group. We are looking forward to it very much.

However, it is perhaps time for you to update your website to allow searches for holidays much easier. For examples, search for a ski trip in France for a stated week, or search for available single rooms.

regards

Bart

42 Hour(s) ago

Ski holidays in Hotel Bel'Alpe in Morzine.

Adrian provided an excellent service - always responded quickly and very helpful

28-Aug-2014

Ski holidays in Chalet Sapphire in La Tania.

Very good ,i've used igluski the last 3 years and never had a problem .Everything runs like clockwork and i can relax knowing that our group booking is in safe hands .
Thank you
M J

28-Aug-2014

Ski holidays in Spa Hotel Strass in Mayrhofen.

very knowledgable and patient service, would highly recommend

28-Aug-2014

Ski holidays in Chalet Mooserwirt in St Anton.

everything was fine the iglu rep Nick was very good and got back to me when he said he would so no complaints

28-Aug-2014

Ski holidays in Chalet Toubkal One in La Tania.

Nigel Oconnell service & manner was very professional & helpful

28-Aug-2014

Ski holidays in Chalet L'Hermine in Les Gets.

Nick did an excellent job of helping me find the right holiday chalet for our group

27-Aug-2014

Ski holidays in Chalet Rayon De Soleil in Val Thorens.

Good communication
very prompt information provided when booking was made
Very polite and attentive staff (Troy)
Overall, pleased with the booking process to date.

26-Aug-2014

Ski holidays in Chalet Hotel Elisabeth in Lech.

Exemplary service from Tom Gooding this is our 4th booking through Iglu

26-Aug-2014

Ski holidays in Chalet Ramo in Tignes Le Lavachet.

Easy to deal with, same person each time which is good

26-Aug-2014

Ski holidays in Chalet Mini Gabl in St Anton.

Great service

26-Aug-2014

Ski holidays in Les Violettes in Zermatt.

Good service on phone but web submission crashed annoyingly when "submit"was pressed at the payment stage. This meant I had to call Igluski to check my online order had been received.

25-Aug-2014

Ski holidays in Chalet Cicero in Les Arcs 1800.

Adrian has found us a ski holiday that suits both families and budgets, was very helpful, professional and patient. Thank you.

25-Aug-2014

Ski holidays in Chalet Arktic in Tignes Le Lac.

I called to book my holiday 5 minutes before the advertised office closure time but my call was dealt with very efficiently and professionally. Excellent service.

25-Aug-2014

Ski holidays in Chalet Amelie in Alpe d'Huez.

It's a bit early to give feedback. Not really valid until after the holiday.

25-Aug-2014

Ski holidays in Club Med Val d'Isere in Val d'Isere.

Very professional and helpful service. Booking was very straight forward, followed up promptly with communications and emails.

25-Aug-2014

Ski holidays in Hotel Les Aiglons in Chamonix.

Part of the service has been excellent, but so far as this particular booking is concerned it has been very bad. Miranda is my daughter and I have booked a bespoke room for her in addition to my conventional package holiday for 4 of the family including myself. I have yet to receive any documentation whatsoever about this booking for her, but instead there has been a lot of muddle and confusion.

Neville Lewis

Our response:
Sir - I am sorry for any confusion. Due to the different nature of the bookings, I appreciate that the confirmation documentation may be sent out at different times. We've since ensured that all appropriate documents are in your hand and Tom has left you a message to see if he can assist further.

Kind regards

Peter

25-Aug-2014

Ski holidays in Chalet Monte Vera in St Anton.

Service was good and helpful in advising on choice, fair understanding of our needs.

Good service and will use igluski again.

25-Aug-2014

Ski holidays in Hotel Aalborg in Les Deux Alpes.

Your staff were amazing- so helpful and friendly, not pushy- just helpful. The email contact between us was perfect to fit around my working hours and family ties. Laura Hester worked hard to find somewhere perfect for our requirements and facilitated our extra party booking separately. Overall we found the experience really easy and the service so far brilliant.
The price for the accommodation and flight combo we booked were really competitive too (we obviously checked before booking).
We have already recommended Igluski a number of times based on all of this.

25-Aug-2014

Ski holidays in Chalet Carmen in Tignes.

Very helpful and quick in sorting out our reservation

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