Professional, quick and efficent
Great deal price. Knowledgeable and efficient booking. This is how to do it. Thanks
The service from Guy was very good. The hole booking process on the phone was easy and quick.the only negative things were not much information was was given about future info from Nelsons and there was no info about ski hire and lift passes on your web site.
Jake Keyte -excellent, very professional.
easy to work with, pleasant, and thorough,
Very good service from Damian, with good follow up, offered options but was restrained in pushing them,
All I've done is book a holiday with them so there's not much to say, however Lisa was polite and efficient so no complaints
Helpful agent but was a bit annoyed he could not hold the holiday for us or even take deposit while I collected money from other group members. The result of this was an extra £30pp on our holiday despite booking and paying in full less than 24 hours later...
Harriet, the lady who dealt with my booking was 100% excellent. Very nice, knowledgable and helpful. A credit to her employer.
Full marks to Rufus Bisson at igluski - friendly, efficient and thorough
quick easy and polite service on the phone. well done and thanks
Encouraging and easy to talk too
I dealt with Ian Weir who was excellent and could not have been more helpful, thanks!
This is the second time we've used illusion and the staff are very helpful and friendly. It was Ella help that made me choose our destination
Helpful, knowledgeable and efficient. I've used them before and I'll do so again
Justin was very helpful and made the process very easy.
Good and helpful telephone manner. Only negative comment was that the Iglu representative did not know the full offering - ski hire was offered and then subsequently a further telephone call removed this as this wasn't being offered a part of this particular package. To be fair the error was handled well and options were offered - we all make mistakes, its how we deal with them that is important.
Positive people, slightly lacking in experince
Both staff members (Marco & Jim) we spoke to were polite and helpful.
Find very good , helpful, quick
First class service from Rufus
Excellent, personal service
So far anexcellent experience
Great customer service & a good deal. Will definitely use again.
Christian was very helpful, knowledgeable and listened carefully to what I was asking for. The other person I spoke to was Sam who took my payment. I felt they were both very good at their jobs.
You do not currently have any holidays in your shortlist.
You currently have in your shortlist.