Cheap ski holidays in hundreds of ski resorts worldwide.
Efficient and very helpful
Very helpful holiday adviser
Felix Simpson was ver help, patient and professional at all times. I feel he gave me the best deal. I am so far happy with my booking.
I appreciated IGLU getting back to me and continuing to be of service despite my changes in search criteria.
Very good service from Christian, professional and enthusiastic
I was looked after by Troy who has found an excellent ski holiday for my group. We are looking forward to it very much.
However, it is perhaps time for you to update your website to allow searches for holidays much easier. For examples, search for a ski trip in France for a stated week, or search for available single rooms.
Adrian provided an excellent service - always responded quickly and very helpful
Very good ,i've used igluski the last 3 years and never had a problem .Everything runs like clockwork and i can relax knowing that our group booking is in safe hands .
very knowledgable and patient service, would highly recommend
everything was fine the iglu rep Nick was very good and got back to me when he said he would so no complaints
Nigel Oconnell service & manner was very professional & helpful
Nick did an excellent job of helping me find the right holiday chalet for our group
very prompt information provided when booking was made
Very polite and attentive staff (Troy)
Overall, pleased with the booking process to date.
Exemplary service from Tom Gooding this is our 4th booking through Iglu
Easy to deal with, same person each time which is good
Good service on phone but web submission crashed annoyingly when "submit"was pressed at the payment stage. This meant I had to call Igluski to check my online order had been received.
Adrian has found us a ski holiday that suits both families and budgets, was very helpful, professional and patient. Thank you.
I called to book my holiday 5 minutes before the advertised office closure time but my call was dealt with very efficiently and professionally. Excellent service.
It's a bit early to give feedback. Not really valid until after the holiday.
Very professional and helpful service. Booking was very straight forward, followed up promptly with communications and emails.
Part of the service has been excellent, but so far as this particular booking is concerned it has been very bad. Miranda is my daughter and I have booked a bespoke room for her in addition to my conventional package holiday for 4 of the family including myself. I have yet to receive any documentation whatsoever about this booking for her, but instead there has been a lot of muddle and confusion.
Neville LewisOur response:Sir - I am sorry for any confusion. Due to the different nature of the bookings, I appreciate that the confirmation documentation may be sent out at different times. We've since ensured that all appropriate documents are in your hand and Tom has left you a message to see if he can assist further.Kind regards
Service was good and helpful in advising on choice, fair understanding of our needs.
Good service and will use igluski again.
Your staff were amazing- so helpful and friendly, not pushy- just helpful. The email contact between us was perfect to fit around my working hours and family ties. Laura Hester worked hard to find somewhere perfect for our requirements and facilitated our extra party booking separately. Overall we found the experience really easy and the service so far brilliant.
The price for the accommodation and flight combo we booked were really competitive too (we obviously checked before booking).
We have already recommended Igluski a number of times based on all of this.
Very helpful and quick in sorting out our reservation
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AAA Large Online Travel Agent of the Year 2013