Good product knowledge and going extra mile to find suitable holiday for a large group.
Service was excellent and all questions were answered. Would happily do business with again.
so far as assisting with the booking was concerned the guy who dealt with my query and processed the purchase of the holiday (Craig Burnett) was absolutely fantastic. as long as the holiday itself lives up to the sales service we will have a great time.
Jake was very knowledgeable and helpful throughout the booking process.
Very prompt response to enquiry, efficient help and professional service. Mark was excellent to deal with.
Christian listened and was very knowledgable, unlike alot of ski companies he wasn't pushy and ultimately made suggestions and reccomendations relevant to our needs for a ski holiday, this will be the first of 2 ski trips this season and although at the time of leaving this feedback our trip isn't untill New Year, I wouldn't hesitate to book with them again for the next trip as well.
Very easy to get through to sales person
I received really good service and would highly recommend your company,
A polite and friendly Katy who helped me book a holiday with out being pushed, happy days.
Rob was attentive and excellent. I did call someone previous to Rob who sounded disengaged and didn't follow up which seemed odd as I was ready to book and flexible about what
Always gives the best price, friendly phone advice and prompt email replies. Have used before and would definitely use again
Happy with the service I received.
Christian has been absolutely ace. Answered calls and done searches based on changing info and a terrible client (me) and done so late at night and early in the morning. Eventually found the perfect chalet and really happy. Will definitely use next year!
Good clear answers to any questions and offered more than one option and then looked up more. Nigel had been to the the resort which helped as he could offer some insight on it.
Payment was clean and clear and Nigel told me excatly what I needed from my friends to excecute this.
I would like to have holiday medical insurance as its a skiing holiday and that has not been easy through your organization. Still trying!
The service looking for accommodation has been very good.
Really attentive in order to understand needs, quick and efficient
Jake was very helpful, and found me a great deal.
very good service, hope all will go smoothly and our booked accommodation will be as had been described, but that's something we can review in couple of months.
Nice and easy to deal with.
First time use but everything was fine. The person I dealt with was very helpful, took my information, got back to me with a good price and we closed the deal. I am now able to meet up with friends who had previously booked through IGLU, so, a positive experience.
Easy to use website and great customer service. We booked with you last year too and will book with you again.
Straight forward to book and the information is easy to read through .
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