| Date | Product | Score | Comment |
|---|---|---|---|
| 21 hour(s) ago | Ski holidays in Anthony’s Hotel in St Anton. |
Excellent
|
Helena Pickford was very helpful and kept me in the loop even though I didn’t book straightaway |
| 46 hour(s) ago | Ski holidays in Club Med Val Thorens Sensations in Val Thorens. |
Excellent
|
Informative, helpful and friendly service |
| 09 Nov 2019 | Ski holidays in Chalet Hotel St.Christoph in St Christoph. |
Excellent
|
The Iglu team couldn’t have been more helpful in our particular booking arrangements for four adults going skiing in St Christoph. Many thanks we look forward to it. |
| 05 Nov 2019 | Ski holidays in Le Village Apartments in Les Arcs 1950. |
Poor
|
Follow-up with customer enquires required in a timely fashion. |
| 05 Nov 2019 | Ski holidays in Hotel Gotthard in Obergurgl. |
Excellent
|
Excellent customer service, very friendly and helpful. Didn’t feel at all rushed. |
| 05 Nov 2019 | Ski holidays in Hotel Euroski in Soldeu. |
Excellent
|
Friendly and professional |
| 04 Nov 2019 | Ski holidays in Hotel Val Sinestra in Ischgl. |
Excellent
|
It’s the second time we have used Iglu Ski to search for good value ski trips at New Year. Both times they answered the phone quickly, were friendly, knowledgeable and efficient. Last New Year was one of our best ski holidays ever, fingers crossed for this New Year. |
| 04 Nov 2019 | Ski holidays in Hotel Belle Plagne 2100 in Belle Plagne. |
Excellent
|
Listened and sorted exactly what I wanted Would recommend to others - strongly |
| 03 Nov 2019 | Ski holidays in Sport Hotel Barisetti in Cortina. |
Excellent
|
great service when booking the ski holiday |
| 01 Nov 2019 | Ski holidays in Chalet Stoanerhof in Mayrhofen. |
Excellent
|
I eas given the right information very quickly and booked in 8 minutes |
| 01 Nov 2019 | Ski holidays in Chalet Pere Josef 2 in Alpe d'Huez. |
Excellent
|
Alice was efficient and really helpful. |
| 01 Nov 2019 | Ski holidays in Club Med Les Arcs Panorama in Les Arcs 1600. |
Excellent
|
Very helpful and knowledgeable team |
| 31 Oct 2019 | Ski holidays in Chalet Eisfall in St Anton. |
Excellent
|
Very helpful friendly guy called Dec. Spoke clearly so understood. Found us single occupancy which we needed. Still helping us with ski hire and Lift passes. Thanks |
| 28 Oct 2019 | Ski holidays in Hotel Relais des Alpes in Sauze d'Oulx. |
Excellent
|
The agent was easily contactable and kept his promises. He was helpful and knowledgeable too. |
| 23 Oct 2019 | Paradise Islands & Seven Shores from Barbados cruise on Marella Explorer 2. |
Good
|
Always great booking through IGLU. |
| 21 Oct 2019 | Ski holidays in Chalet Hotel Le Cret in Les Deux Alpes. |
Good
|
Good service, and easy to talk through options. Staff knowledgable and friendly. |
| 15 Oct 2019 | Ski holidays in Brigitte Hotel in Ischgl. |
Poor
|
Lack of flight information on luggage allowance and vague statement about airline. Initial booking does not confirm if you actually have a holiday. First you know is that they have taken the payment. Site information on resort and accommodation is good. |
| 14 Oct 2019 | Ski holidays in Hotel Bellevue in Obergurgl. |
Excellent
|
Excellent service. No long delays while waiting to be connected and Helena was extremely helpful and efficient. |
| 14 Oct 2019 | Ski holidays in Hotel Altitude in Les Arcs 2000. |
Excellent
|
Service was fantastic, I did have quite a lot of questions to confirm around my booking and the team were fantastic for confirming details and getting everything sorted to book. I would Highly rate! |
| 14 Oct 2019 | Ski holidays in Hotel Cristallo in Sestriere. |
Good
|
Yes I will book with/through them again. They managed the cancellation and re-booking of our ski holiday, due to the Thomas Cook situation, very quickly and professionally. |
| 13 Oct 2019 | Ski holidays in Hotel Le Val Thorens in Val Thorens. |
Excellent
|
I had a positive experience dealing with Jack from Iglu. He was patient and not pushy. He clarified numerous questions and left me feeling confident about our booking and looking forward to our holiday. |
| 11 Oct 2019 | Ski holidays in Hotel Arlberg in St Christoph. |
Excellent
|
Very efficient |
| 05 Oct 2019 | Ski holidays in Chalet Isba in Meribel. |
Excellent
|
Have used Iglu Ski for many years now and have always been happy with their efficient service. |
| 03 Oct 2019 | Ski holidays in Chalet Renardeaux in Meribel. |
Excellent
|
Alice was so helpful and made some really great recommendations which suited our group. She made the booking process so easy and the Iglu portal is straightforward to use. |
| 27 Sep 2019 | Ski holidays in Club Med Serre Chevalier in Serre Chevalier. |
Excellent
|
It is the second time we use Iglu to book our ski holiday and we are really happy with the service and price. |