| Date | Product | Score | Comment |
|---|---|---|---|
| 12 Jul 2019 | Ski holidays in Villa Cary Hotel in Sauze d'Oulx. |
Excellent
|
The staff at Iglu ski were very helpful and responded quickly with alternatives for my skiing holiday when I changed my requirements |
| 25 Jun 2019 | Ski holidays in Chalet Hotel Escapade in Alpe d'Huez. |
Excellent
|
helpful person on phone. |
| 22 Jun 2019 | Ski holidays in Hotel Savoia Debili in Sauze d'Oulx. |
Excellent
|
Very efficient and quick |
| 20 Jun 2019 | Ski holidays in Chalet Hotel Sapiniere in Chamonix. |
Excellent
|
Very prompt responses to emails and fullest possible information given. Haven't been on the holiday yet so cannot yet comment on the actual travel/hotel etc. |
| 16 Jun 2019 | Ski holidays in Residence Le Telemark in Tignes. |
Excellent
|
The customer service was amazing 😀😀can’t thank Dec enough after all my queries - excellent |
| 07 Jun 2019 | Ski holidays in Hotel Le Mottaret in Meribel-Mottaret. |
Excellent
|
Everything organised quickly and to my requirements. |
| 01 Jun 2019 | Ski holidays in Chalet Sapiniere III in Les Menuires. |
Excellent
|
Helpful, knowledgeable and patient, always polite. |
| 28 May 2019 | Ski holidays in Hotel Sas Morin in Val Di Fassa. |
Excellent
|
Very good efficient service - information given gave me confidence to go ahead with booking |
| 26 May 2019 | Ski holidays in Hotel Post in Westendorf. |
Excellent
|
I always use Iglu Ski for all my ski holidays, they are super friendly and take the time to look for the holiday I wanted. |
| 21 May 2019 | Ski holidays in Chalet Milo in Val Thorens. |
Excellent
|
Dec was very attentive with our booking!! |
| 15 May 2019 | Ski holidays in Alpinresort Sport & Spa in Saalbach. |
Excellent
|
Very easy experience. Great value trip booked a year in advance |
| 15 May 2019 | Ski holidays in Hotel Plein Sud in Serre Chevalier. |
Excellent
|
Went the extra mile to get the holiday we wanted, even when our first choice was gone. I'd use Iglu again, without doubt. |
| 09 May 2019 | Ski holidays in Club Med Val d'Isere in Val d'Isere. |
Excellent
|
Prompt response to email enquiry. Good price and easy booking. Excellent customer service. |
| 07 May 2019 | Ski holidays in Hotel Ambassador in Zermatt. |
Poor
|
Thought the service was good.sales adviser send lots of emails seeing if I was still interested. Payed for holiday.Then realised I hadn’t asked about something important about Holiday.so I rang up could get hold of the person.was told he would ring me back,but he didnt .Seemed to me got sale wasn’t bothered Any more .I rang two day later, and spoke to the person .felt disappointed he never rang back. Maybe message not passed on who knows.That why I have only given average rating. |
| 29 Apr 2019 | Ski holidays in Club Med L'Alpe d'Huez (La Sarenne) in Alpe d'Huez. |
Excellent
|
Thomas was excellent. Superfast and very helpful with great product knowledge |
| 29 Apr 2019 | Ski holidays in Club Med Val d'Isere in Val d'Isere. |
Excellent
|
Simple and professional |
| 27 Apr 2019 | Ski holidays in Hotel Le Menuire & Spa in Les Menuires. |
Excellent
|
Thomas was an absolute delight to deal with. He understood our requirement and came up with some super suggestions. He made it easy and was always contactable. |
| 25 Apr 2019 | Ski holidays in Tignes 2100 in Tignes Le Lac. |
Excellent
|
Iwan was very good at emailing me back quick information, and next day we spoke on the phone and his customer service was great ! |
| 24 Apr 2019 | Ski holidays in Chalet White Moustache in Meribel. |
Excellent
|
Booked last minute. They were very quick and efficient to cater to my needs and organised everything for me. I had to do very little. Would definitely recommend them. |
| 20 Apr 2019 | Ski holidays in Ski Inclusive - Village Club du Soleil in Montgenevre. |
Excellent
|
Quick and easy. Dec was able to help with every question we had. Super pleased with our package, we are very excited for our skiing trip and will definitely use Iglu Ski in the future. |
| 18 Apr 2019 | Ski holidays in Club Med Val d'Isere in Val d'Isere. |
Excellent
|
Alice and Leo have been great and super efficient. |
| 17 Apr 2019 | Ski holidays in Chalet Mira Belum in Meribel. |
Excellent
|
Highly knowledgeable and friendly staff on the phone. Very helpful and would definitely book through Iglu again. |
| 17 Apr 2019 | Ski holidays in Chalet Cristal 1 in Val d'Isere. |
Excellent
|
Very good service, I would recommend them and use in the future. Tad |
| 16 Apr 2019 | Ski holidays in Club Med Aime La Plagne in Aime La Plagne. |
Excellent
|
Excellent service |
| 16 Apr 2019 | Ski holidays in Chalet Brunswick in Val d'Isere. |
Excellent
|
They replied within hours to my email and offered us a great group discount. Booking was simple and the staff very helpful. |