|10 Oct 2013||Ski holidays in Chalet Madeleine in La Plagne.||
||I was such a complicated booking. Numbers changed. Places we wanted to go to changed. Requests changed. Literally, a nightmare. Damian was great. We spoke for a few weeks on and off and he was very pleasant and helpful throughout. ILGWU ski website not so great for groups and some chalets lacked some info and pictures but the phone service, fab. Thanks to Damian.|
|10 Oct 2013||Ski holidays in Chalet-Hotel Charlotte in Serre Chevalier.||
||Very helpful. Good website and had several phone calls from rep to organise our holiday. Thanks very much.|
|10 Oct 2013||Ski holidays in Hotel Sport in Sauze d'Oulx.||
||I used Iglu every yr too book my ski vacation.
They are very good in helping me to find the best deal, esp since I normally go with 3 people, so they always help to limit the underoccupany I have to pay.
The staff are very friendly and helpful. They also have good knowldge of the different resorts.
|10 Oct 2013||Ski holidays in Hotel Pralong in Selva.||
||there were initial mistakes concerning my address and the date of the return flight.I had to telephone Iglu to rectify these .This was quickly and efficiently carried out by the Iglu rep.|
|09 Oct 2013||Ski holidays in Hotel L'Aigle des Neiges in Val d'Isere.||
||Cynthia followed up my enquiry and made me feel confident|
|09 Oct 2013||Ski holidays in Chalet Adrienne in Val Thorens.||
||Iglu have been very helpful. I have spoken mostly with Charles and he has been great. It has been refreshing to speak to someone in sales that's happy to give you advice and options but doesn't try to force you into any extras etc.|
|09 Oct 2013||Ski holidays in Chalet Arktic in Tignes Le Lac.||
||Caring service, and patient with arranging a group booking. Good communication and efforts to get best price f or us.|
|09 Oct 2013||Ski holidays in Chalet Lys Martagon in Tignes Le Lac.||
||Mostly a good experience|
|09 Oct 2013||Ski holidays in Chalet Loup Blanc in Les Deux Alpes.||
||Good service, only issue was flight prices rose from original quote due to delay on Iglu's belhalf in reserving seats.|
|09 Oct 2013||Ski holidays in Almdorf Cabins in Niederau/Oberau.||
||The agent was very knowledgeable, and also sought advice of a colleague to give me in-depth advice about the resort. Overall a good experience, I have booked before, and will continue to do so.|
|09 Oct 2013||Ski holidays in Sporthotel Strass in Mayrhofen.||
||THIS REQUEST FOR FEEDBACK IS PREMATURE. ASK ME AGAIN AFTER THE HOLIDAY.|
|09 Oct 2013||Ski holidays in Chalet Anne-Marie in Tignes Le Lac.||
||Very helpful positive attitude with excellent local knowledge|
|09 Oct 2013||Ski holidays in Chalet Hotel Parc Victoria in Cortina.||
||Emily in groups was amazing
Everything we asked it seemed no trouble to find out for us.
We will definitely book again with iglu
|08 Oct 2013||Ski holidays in Hotel L'Aiguille Rouge in Les Arcs 2000.||
||Very quick, frightening how quickly you can spend £2600|
|07 Oct 2013||Ski holidays in Chalet Hotel Champs Avalins in Val d'Isere.||
||Tom was very helpful and reliable in finding a ski package which suited our requirements, budget and followed up as promised|
|07 Oct 2013||Ski holidays in Chalet Hotel Valverde in Gressoney.||
||I would like to provide feedback about Thomas Moulton, the Senior Sales Consultant who dealt with my enquiry to find find us a family ski holiday in January 2014.
Tom had an extremely friendly and approachable manner, whilst conducting himself over the telephone with the up most professionalism.
He was extremely efficient and responded to my enquiries and questions promptly. His knowledge of ski resorts, in a number of European countries, was impressive, there isn't much Tom didn't know and couldn't advise me on. This ranged from the resorts and their facilities, the quality of skiing and ski tuition, location and travel times, suitability for families, ski operators etc.
After contacting Esprit Ski directly and being told that they could not provide us with a holiday to either France or Italy any time in January, Thomas managed to find both with the same company.
Although we have travelled to the 3 Valleys in France for the last three consecutive years and enjoyed the quality and breadth of skiing and lift systems, Thomas recommended a resort to us that we had not considered before and managed to persuade us to try it out, after giving us all the information on the resort we needed to make an informed decision.
Tom is a credit to Iglu Ski and we are looking forward to enjoying our experience of a family holiday in Italy.
|07 Oct 2013||Ski holidays in Club Med Avoriaz in Avoriaz.||
||Called back as promised, and sorted out the price I wanted :)|
|07 Oct 2013||Ski holidays in Chalet Hotel Le Christina in Alpe d'Huez.||
||Simple un cluttered conversation and all the help we needed|
|07 Oct 2013||Ski holidays in Chalet Hotel Sapiniere in Chamonix.||
||The website was not working very well, however Iglu's service via phone is impeccable. We've booked multiple holiday's through them in the past and will continue to do so as long as the customer service is as swift and helpful.|
|07 Oct 2013||Ski holidays in Manzano Apartments in Pas de la Casa.||
||Easy to use web pages and efficient and helpful telephone service|
|07 Oct 2013||Ski holidays in Hotel Evaldo in Arabba.||
||Promt answer to phone call. Called back as promised. Offered a good deal lower than the on line price with Inghams. E-mail with full details followed promptly.|
|07 Oct 2013||Ski holidays in Chalet Hotel Montpelier in Verbier.||
||Great advice and quick to reply to enquiries.|
|07 Oct 2013||Ski holidays in Chalet Hotel Parc Victoria in Cortina.||
||Elliot was very helpful all booked very quickly.|
|07 Oct 2013||Ski holidays in Chalet le Lac Blanc 2 in Alpe d'Huez.||
||Excellent service, sorting out problems with patience and tenacity!|
|06 Oct 2013||Ski holidays in Chalet Ariondaz in Courchevel 1650.||
||The service from Iglu Ski was excellent - very efficient and helpful.|