97% of all our customers have given us a good rating (5661 reviews)

Date Product Score Comment
06 Feb 2019 Ski holidays in Alpinresort Sport & Spa in Saalbach. Excellent
Very professionally handled my queries and emailed me all instructions and updates
05 Feb 2019 Ski holidays in Chalet Cristal 5 in Val d'Isere. Good
Very helpful
05 Feb 2019 Ski holidays in Santa's Hotel Holiday Club in Saariselka. Excellent
Great service from Martin on what was a long and slightly complicated holiday purchase
04 Feb 2019 Ski holidays in Hotel Marietta in Obertauern. Excellent
Excellent friendly first class service, everytime we book with them everything runs smoothly.
02 Feb 2019 Ski holidays in Chalet Les Montagnettes in Belle Plagne. Excellent
They offered a prompt call-back service (at a time to suit us), the staff were helpful, friendly and knowledgeable and they kept us informed about crucial availability when it counted. They were even able to offer a discount.
02 Feb 2019 Ski holidays in Hotel Himalaia-Soldeu in Soldeu. Excellent
They have one of the few websites that give you accurate costing information and the staff i spoke to seemed prepared to go the extra mile .Some of the other company's i spoke to promised me holiday information but never got back to me .there loss. Especially a London based Chalet company.
02 Feb 2019 Ski holidays in Chalet Hotel Parc Victoria in Cortina. Excellent
Really knowledgeable, friendly and efficient. Resorts narrowed down to match our requirements and holiday booked without hassle.
30 Jan 2019 Ski holidays in Chalet Hotel Rosset in Tignes Le Lac. Poor
Poor command of english from some of their telephonists. The sales staff talk at 100mph and seem in a hurry to finsih the call
30 Jan 2019 Ski holidays in Hotel Planibel in La Thuile. Excellent
Great service. Knowledgeable representative. Offered discounts not advertised on line. Will recommend to friends and family.
29 Jan 2019 Ski holidays in Village Montana Hotel in Tignes Le Lac. Excellent
We were extremely impressed by the service of IgluSki - especially given that we made our request after 8pm on Sunday night, less than half an hour later our perfect ski holiday was all booked up. Thank you very much - will definitely be back...
29 Jan 2019 Ski holidays in Chalet Hotel Parc Victoria in Cortina. Excellent
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29 Jan 2019 Ski holidays in Chalet Hotel Le Savoie in Val d'Isere. Excellent
Iglu helped us not only book but get a better deal, sort out the rooms we wanted better than going direct to the actual holiday company!
28 Jan 2019 Ski holidays in Chalet Matterhorn in Meribel. Bad
Firstly I booked through iglu ski,but in actual fact we were with ski total.I can never understand why we always seem to pay more than anybody else in our chalet.There was no rep of iglu ski or ski total to meet us.we were unable to buy our lift passes on the transfer and we only just made it to the ski hire shop before it closed.Nobody told us that our chalet hosts have 2 days off now,we may as well of gone self catering and it’s ruined the social aspect of the chalet.Holiday costs are up and service is down.We are very dissatisfied
27 Jan 2019 Ski holidays in Club Med Val Thorens Sensations in Val Thorens. Excellent
Great service from Nigel as always.
26 Jan 2019 Ski holidays in Chalet Olympus in Les Arcs 2000. Good
The booking system is very good and the staff I spoke to were very good.
There was a problem but it was rectified within 24 hours (otherwise they would have got 5*).
I used the telephone booking as there was a problem with the online system and it was very good, efficient and quick. On line confirmations came within minutes.
26 Jan 2019 Ski holidays in Chalet Attila in La Tania. Excellent
Great service. Been booking with iglu for over 5 years now. Always able to get a great deal and they have a lot of fantastic properties on their books. Christian Boyd in particular is a credit to their team.
26 Jan 2019 Ski holidays in Hotel La Terrazza in Sauze d'Oulx. Excellent
Extremely helpful & professional from start to finish
25 Jan 2019 Ski holidays in Magic Hotel in Pas de la Casa. Poor
Wouldn’t allow me to put short hold on holiday to consult with others in the group. Felt pressured.
24 Jan 2019 Ski holidays in Club Med Aime La Plagne in Aime La Plagne. Excellent
n/a
23 Jan 2019 Ski holidays in Chalets Eagle's Nest in St Anton. Excellent
i spoke to a very friendly, very helpful member of staff, Adrian Scott. He was knowledgeable about the chalets in St Anton, and gave good advice.
21 Jan 2019 Ski holidays in Hotel Monopol in St Moritz. Excellent
Very informative and clear advice given about the holiday. Expert knowledge.
20 Jan 2019 Ski holidays in Chalet Claire in Val d'Isere. Poor
They booked the wrong chalet
19 Jan 2019 Ski holidays in Hotel les Cimes Blanches in Courchevel 1650. Excellent
Excellent customer service. I would recommend calling to discuss your requirements. A friendly young man who really knew his stuff managed to find us a better deal that wasn’t showing on the website. Will definitely use this company again!
18 Jan 2019 Ski holidays in Chalet Philippe in Alpe d'Huez. Poor
Second person I spoke to *Personal Details Removed by Feefo* wasn’t interested in helping. *Personal Details Removed by Feefo* was very helpful though
17 Jan 2019 Ski holidays in Hotel Piolets in Soldeu. Excellent
Both gentlemen i spoke to were very helpful and polite (also nicely understandable accent which is quite rare these days!). I got more than I expected and look forward to enjoying our ski holiday.