Hi, we have just come back from a fantastic holiday in Bansko resort. We stayed in the Bisev hotel which was alright overall. What we liked: - the hotel was very clean, nice balcony with a stunning view of the Pirin mountains, the evening dinners were quite good, some of the staff were welcoming and friendly. What we didn't like: - Located too far from gondola lift, not very many places to go out around the old part of town, breakfast food wasn't good (kind of English breakfast every morning), some of the members of staff were miserable and unfriendly, ski boots stored in a cold shed next to the hotel so they never got chance to dry. Would definitely recommend Bansko as a ski resort - fantastic ski runs for beginners and intermediates - but would sadly not recommend Bisev hotel.